What are the responsibilities and job description for the Home Health Intake Coordinator position at SRM MANAGEMENT GROUP LLC?
Title: Intake Coordinator
Reports to: Director of Nursing/Designee
Overview: The Intake Coordinator will be responsible for answering the direct referral line and processing in-coming referrals. This includes verifying third party payors and ensuring the referral meets regulatory guidelines and that the Agency can provide the appropriate services.
Responsibilities:
- Answer direct referral line within three rings.
- Ensure coverage for the direct referral line at all times.
- Maintain referral log.
- Complete referral/intake form on all in-coming referrals.
- Verify third party payor on all referrals and document on referral/intake form.
- Follows up accordingly on referrals and referral sources.
- Input data into the clinical system.
- Notifies the Director of Nursing of any problems/concerns and follows up on these problems/concerns according to the Director of Nursing input.
- Assists Staffing Coordinator to ensure referrals are being serviced appropriately.
- Processes in-coming reference requests.
- Assists in data inputting and transmission OASIS data within seven (7) days of the assessment completed.
- Assists in data inputting of 485 information timely and accurately.
- Assists in mailing out 485s and physician orders.
- Assists in answering main line phones when direct line not ringing.
- Demonstrating courteous, cooperative, and respectful behavior.
- Uses proper body mechanics
- Provides necessary information to maintain current employee file.
- Attends in-services/meetings as scheduled.
- Complies with polices and procedures.
- Practices safely and competently within job description.
- Communicates with supervisor about problems and other concerns.
- Utilizes good grooming habits and complies with dress code
- Performs other duties as assigned.
Qualifications:
- Licensed Registered Nurse in the State of which employed preferred. Degree - preferred.
- Minimum of two (2) years experience in healthcare home health related preferred.
- Computer literate.
Privacy Status:
Maintains compliance with Privacy Procedures Manual. Reports any non-compliance to Supervisor.
Access to active medical records.
No access to discharged medical records.
No access to employee files.
Confidentiality:
All documents, policies, processes, procedures, systems, software, employee names & information, salary & benefit programs of SSS are proprietary and are to be held in strictest confidence. All employees, regardless on status, are obligated to treat all company materials and other possessions with highest levels of confidentiality.
