What are the responsibilities and job description for the District Manager position at SROA PROPERTY MANAGEMENT, LLC?
Job Description
Job Description
Become the newest member of our exciting team at Storage Rentals of America (SROA) as we redefine self-storage!
We are currently looking to add a District Manager with a winning attitude, outstanding leadership skills, and a proven track record of success to our growing portfolio!
The District Manager is responsible for the successful operation of multiple retail locations in a defined territory as well as managing and retaining a high-performing team of property managers.
Duties and Responsibilities
- Review property budgets and P&L statements with property managers to establish objectives that help drive property and company goals.
- Ensure each store achieves its targeted revenue projections.
- Research, define, and implement operational improvements, sales, and marketing programs in support of increased revenue growth.
- Manage payroll, repair, and maintenance expense budgets as well as oversight of property manager incentive program.
- Conduct regular property audits, ensuring properties are safe and meet all company operational standards.
- Manage delinquent tenant process including coaching teams to reduce delinquency rates and improve customer retention.
- Develop the skills of store managers to ensure maximum profit potential.
- Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers.
- Motivate, train, and develop all associates in each store, focusing on excellent customer service, rapport building and sales functions including cross and up-selling.
- Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management.
- Respond to customer inquiries in a timely manner and address their concerns quickly.
- Maintain a high level of orderliness throughout the stores by means of exemplary leadership.
Qualifications
Storage Rentals of America was founded in 2013 and through an aggressive growth strategy, we have grown to over 660 locations across 30 states. It is our mission to provide affordable, clean, and secure self-storage facilities in the communities we serve. We strive to ensure superior customer service and great value for our customers.
At Storage Rentals of America, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
