What are the responsibilities and job description for the Senior Manager Project Management Office position at SRP?

Requisition ID : 18151

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits :

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day : Medical, vision, dental, and life insurance
Over 200 hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

The Senior Manager of the Project Management Office is responsible for overseeing the execution activities and resources of enterprise technology initiatives across SRP. This role involves strategic collaboration with technology change management, analysts, system architects, and portfolio team to enable the critical technology investments prioritized by SRP. The senior manager partners with demand management, technology standards and policies, and governing bodies of the IT roadmap to determine the skill requirements of the technology implementation professionals. Staying current with technology trends and developing employees will be critical to success in this role, as it requires ensuring that the assigned resources are skilled and trusted experts among the stakeholders. This alignment of talent with SRP’s corporate directives will help the team expand its business acumen in Operational Technology, Customer Systems, Water Technology, and other areas that support technology. Additionally, the senior manager will provide coaching in agile methodologies, successful program strategies, and execution milestone guidance. They are responsible for improving SRP’s Project Execution Framework and acts as an ambassador of the program office for the strategic enablement of technology at SRP. The senior manager will be a steward of the investment allocation to strategic objectives, focusing on managing technology project delivery.

What You'll Do

Responsible for the oversight and management of program resources that provide technology implementation and enhancement and Project Management consulting services.

Partner with stakeholders, such as IT, OT, & Technology Governance to understand their current and future needs and use these to define revised objectives for the Digital Program Team.

Assigns resources that are aligned with the enterprise technology roadmaps, governances, and requests, in partnership with the business.

Develops a strong business relationship with business leaders across SRP and understands the unique technology requirements.

Utilize your expertise and knowledge of the Project Management Body of Knowledge to develop a best-in-class organization.

Provide oversight of programs delivering IT software and hardware assets utilizing enterprise tools.

Provide inputs to the annual budget process and identifies department budget needs.

Guides project / program managers on the Project Execution Framework and methodologies.

Advance the Project Execution Framework for SRP to create the greatest value and visibility in conjunction with technology governance.

Advise ITS leadership of impacts and updates regarding technology initiatives.

Deliver status of the major technology programs.

Partner with Procurement and Cyber Security to manage vendor performance and vendor risk.

Conduct Performance reviews and provide leadership to employees.

Direct day-to-day activities of staff and monitor work lifecycles.

Plans, prepares, and manages division and project labor and budget requirements.

Define and track the metrics for the digital program services to stakeholders.

Handle other projects, duties and responsibilities as assigned.

What It Takes To Succeed

Demonstrated ability to successfully lead multiple IT projects of varying size and scope including large and complex technical and business-oriented enterprise-wide projects using a standardized methodology.

Ability to write clearly and succinctly in a variety of communication settings and styles.

Development of sourcing opportunities and experience in software contract review and spreadsheets

Knowledge of information technology (IT) acquisition / procurement requirements.

Knowledge of the organization's core business / mission processes.

Knowledge of the Project Management Body of Knowledge (PMBOK).

Knowledge of resource management principles and techniques.

Demonstrated planner, with the ability to solve problems and execute plans.

Strong interpersonal skills.

Ability to communicate effectively to stakeholders at all levels of the organization.

Preferred Certifications :

Project Management Professional (PMP), or equivalent certification, is preferred.

Change Management Certification (such as PROSCI) is preferred.

LEAN or Six Sigma Certification is preferred.

Experience

Minimum of 8 years cumulative and progressive exempt level professional experience, including experience in IT Project / Program Management.

Information Technology Infrastructure Library (ITIL) certification preferred

IT Service Management (Change, Incident, Problem, Event, Request Fulfillment, etc.) experience

IT Project, work and / or Resource Management experience

Education

Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.

Testing and Certifications

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

Drug / Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug / alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug / alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug / alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

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