What are the responsibilities and job description for the Regional Dispatcher position at SRS Distribution Inc.?
Are you an experienced Dispatcher? Are you searching for an extraordinary opportunity with a fun yet growing organization? SRS has been on 5000 Inc's fastest growing private companies since 2013! We're looking for top performers. If you are in the top 10% of your profession, apply here!
In this role, you'll be responsible for dispatching our drivers to job-sites and coordinating many moving parts within Western Washington.
SRS believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
Specific Skills
- Schedule deliveries for all locations in designated territory.
- Plan daily routes to maximize efficiency and meet the companies’ sales and productivity goals and expectations.
- Assign, plan and select trucks with the proper capabilities to fit the job.
- Track the status of deliveries and monitor whether they will meet the schedule commitments utilizing our GPS tracking, messaging software and direct communications with the branch team.
- Communicate with customers and branch teams to confirm availability and keep them informed regarding deliveries and estimated time of arrivals throughout the day.
- Managing customer expectations and complaints regarding timeliness of delivery teams arriving to the customers job sites.
- Evaluate and make decisions regarding what jobs to move or reschedule when and as needed.
- Managing opportunities that arise throughout the day such job changes, emergencies and adjust the schedule to accommodate while minimizing disruption to productivity goals while maintaining customer satisfaction.
- Effectively adjusting routes to address issues as they develop during the day while minimizing disruption to productivity goals while maintaining customer satisfaction.
- Work closely with our branch operations team to insure all the necessary materials are available, staged and ready for the daily routes.
- Work closely with the branch operations to coordinate transfers of materials and supplies as needed.
Qualifications:
- Experience dispatching in a warehouse setting with deliveries to job sites, preferably in the building products industry.
- High level of familiarity of the area and have the ability to route safely and effectively.
- Intermediate computer skills to enter sales orders and cash transactions into company software.
- Be reliable, safe and a team player.
- High School degree or GED. College courses are a plus.
- Bilingual English and Spanish a plus.
- Embrace the mindset of the “Make Money and Have Fun!” culture.
- Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work.
- Authorized to work for any employer in the US without sponsorship for any length of time.
- Able to pass criminal and driving background check and a pre-employment drug test.
Job Location:
816 South Spruce St. Burlington, WA 98233
Equal Opportunity Employer.
Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
Salary : $66,400 - $86,300