What are the responsibilities and job description for the Catering - Event Sales Coordinator position at SSA Group?
Job Description
Posted Wednesday, January 15, 2025 at 10 : 00 AM
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
EVENT SALES COORDINATOR
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
The Event Sales Coordinator will be responsible for all school group meals, birthday parties and the detailing and coordination of events passed on by the Catering & Events Sales Team. The Coordinator will organize, finalize details and adjust for any changes to the configuration of the event, communicating directly with the client. The Coordinator will plan, oversee and execute all catering and event services for groups, while meeting customer expectations and communicating effectively with the operations and culinary team.
Reporting Relationship
The Event Sales Coordinator reports directly to the Catering Sales Manager and / or Director of Catering & Events.
Job responsibilities included but are not limited to the following :
- Handle all birthday inquiries
- Upsell and detail the event with the client
- Prepare contracts, BEO’s, diagrams and other internal documents
- Provide thorough and timely communication with clients
- Constant and thorough communication and collaboration with Catering Operations, Culinary Team and any other departments involved in the event to ensure events are executed with operational excellence
- Uphold and demonstrate a complete understanding of company policies and procedures.
- Knowledge of space feasibility, maximizing space usage and yield management
- Remain knowledgeable of and manage in accordance with applicable local, state and federal laws.
- Maintain a clean, safe and organized work environment.
- Walk all event spaces before event to ensure everything is in working order. Report any repairs needed. Follow up on needed repairs in a timely manner.
- Knowledge of menu & event planning
- Coordinate with the selling manager on the detail out and manage the execution of an event, from menu, to linens, to set up, staffing, equipment, event execution, working directly with the customer in setting up and following through on all details of the event.
- Secure deposits and ensure all event payments are made in full prior to each event
- Professional and positive communication to both guests and fellow employees
- Administrative support as needed for the Catering Sales Team
- Responsible for post event follow up, engagement and continued client development.
- Any other duties as assigned by the Director or General Manager
Job Requirements
Previous Experience
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments).
Compensation and Benefits
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
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