What are the responsibilities and job description for the Food Service Associate position at SSA Group?
Join the Wildest Team in Town!
SSA Group at Utah's Hogle Zoo is looking for Food Service Associates to join our team!
SSA Group partners with zoos, aquariums, museums, and other cultural attractions to enhance dining, retail, admissions, and more. With 50 years in the business, we’ve refined the basics while pioneering new ways forward. Focused on sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, and we’re dedicated to providing the best possible experiences for our partners and their guests. We aim to raise the bar in everything we do.
Position Overview:
The Food Service Associate reports directly to the Food Service Supervisor and/or Food Service Operations Manager(s).
Responsibilities:
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that an inclusive environment makes our work better and stronger.
California Residents: By submitting your job application, you confirm that you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice.
San Francisco Residents: In compliance with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. By submitting your job application, you confirm that you have reviewed the “Fair Chance Ordinance - Know Your Rights” document.
SSA Group at Utah's Hogle Zoo is looking for Food Service Associates to join our team!
SSA Group partners with zoos, aquariums, museums, and other cultural attractions to enhance dining, retail, admissions, and more. With 50 years in the business, we’ve refined the basics while pioneering new ways forward. Focused on sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, and we’re dedicated to providing the best possible experiences for our partners and their guests. We aim to raise the bar in everything we do.
Position Overview:
The Food Service Associate reports directly to the Food Service Supervisor and/or Food Service Operations Manager(s).
Responsibilities:
- Deliver SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
- Assist with food prep and daily restaurant operations.
- Meet daily standards for quick service, food quality, safety, availability, and guest service.
- Maintain safety logs for food temperatures, rotation, and waste management as needed.
- Follow proper hygiene standards, including hand-washing and glove use.
- Uphold a safe work environment by following all SSAfety rules.
- Complete assigned prep and item lists each day.
- Support operations by filling in roles as needed.
- Respond to guest and client feedback efficiently, escalating to the supervisor when necessary.
- Communicate issues with daily service or quality to the supervisor and/or Food Operations Manager.
- Stay knowledgeable about menu items, prices, and specials to share with guests.
- Maintain a clean, safe, and organized work environment.
- Follow company policies and procedures while promoting a clean and welcoming experience for guests.
- Must be 16 years or older.
- Food Handler’s Permit required.
- Strong interpersonal and communication skills.
- Excellent problem-solving and decision-making abilities.
- Ability to stay flexible and organized in a fast-paced environment.
- Team player who is personable, professional, upbeat, and takes initiative.
- Physical ability to stand for long periods and lift boxes (10-35 lbs) as necessary.
- Ability to work varied hours/days, including nights, weekends, and holidays. Night availability is a must during our lantern event this spring.
- Hourly, Non-Exempt. Pay based on experience and certifications.
- Employee Assistance Program.
- Get Paid Early.
- Tuition Discount through Partnership College.
- Parental Leave.
- Meal Plan & Employee Discounts.
- Zoo Membership after 30 days.
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that an inclusive environment makes our work better and stronger.
California Residents: By submitting your job application, you confirm that you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice.
San Francisco Residents: In compliance with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. By submitting your job application, you confirm that you have reviewed the “Fair Chance Ordinance - Know Your Rights” document.
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