Customer service coordinator

Benefits :

• Employee discounts
• Flexible schedule
• Training & development

SSC, Inc. dba Sunnyvale Seafood Co. currently searching for two part-time Administrative / Customer Services Coordinator.

This is entry level administrative / customer service position.

This subsidiary company is part of a vertically integrated business group focusing on fish farming, processing, and distribution.

The company specialized in supermarket chains, grocery outlets, and food service chains as its major accounts.

Objective :

The Administrative / Customer Services Coordinator will be helping to maintain customers / vendors relationship and inventory related transactions.

Duties and Responsibilities :

• Ensures all products in the warehouse and cold storages are appropriately received and stored.
• Works with Sales and Procurement team to bring them up to date regarding stock inflow and outflow.
• Compiles inventory information and presents it to staff for effective decision making, which may include the need for restock, and so on
• Maintains and updates incoming product tables.
• Tracks distribution of inventory.
• Assists buyers / sales and logistics team in administrative processes upon request.
• Checks and maintains inventory
• Inventory reconciliation by matching lot by lot, case by case, and pound by pound on monthly basis.
• Splits lots in the inventory system (Appgen) for Walmart inventory
• Investigates and fixes inventory problems and adjustments.
• Assists Sales with contacting the warehouse to locate products at outside cold storages. For example- anniversary dates, pallet configuration, etc.
• Accepts transfer at outside cold storages and communicates incoming products to the warehouse
• Assists salesperson with the spreadsheet to calculate fish inventory such as what is in inventory, committed, on water, and not yet shipped.
• Updates directory and warehouse list
• Opens new accounts at cold storage
• Entries inventory into the inventory system (Appgen)
• Other duties may be assigned

KNOWLEDGE AND SKILL

• Entry level experience in administrative support or client service-oriented field
• Education : High school diploma or college students
• Excellent written and oral communication skills
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Versatility, flexibility, and a willingness to work within constantly changing priorities and workflow with enthusiasm
• Acute attention to detail and multi-task
• Strong organizational, problem-solving, and analytical skills
• Excellent customer service skills
• Ability to understand and follow written and verbal instructions
• Professional appearance and demeanor
• Willingness to work some evenings and weekends as needed
• Excellent interpersonal skills and commitment to working with cross-functional teams

PHYSICAL DEMANDS

Last updated : 2024-11-23

Salary : $18