What are the responsibilities and job description for the Installation coordinator position at SSD Alarm?
About the Company
With over 50 years in the industry SSD Alarm has grown to become one of the most respected providers of integrated security and fire solutions in the U.
S. We are one of the largest independently owned security companies in the nation serving commercial, retail, residential, and Fortune 100 clients.
We are seeking an experienced Service & Install Coordinator to join our team in Culver City, CA
Responsibilities include attending to a high volume of calls both inbound & outbound, scheduling service and installation appointments, implement problem resolution with customers, and coordinate and monitor technician’s schedules.
Maintain a high level of professionalism with a commitment to delivering excellent customer service.
Qualifications
- Prior experience in dispatching / scheduling
- Customer service oriented and thrives in a team environment
- Analytical and detailed with a sense of urgency
- Highly organized and ability to multi-task in a fast-paced environment
- Strong written and verbal communication skills
- Ability to multi-task and prioritize
- Light shipping and receiving duties
- Professional and friendly phone skills
Preferred :
Service Industry Scheduling / Dispatching experience
Benefits :
We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401(k), medical, dental and vision insurance, life insurance, paid company holidays, and paid vacations.
SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing.
All resumes held in confidence.
Last updated : 2024-11-19
