What are the responsibilities and job description for the Online Marketplace Manager position at SSF IMPORTED AUTO PARTS LLC?
Position Overview:
SSF is seeking a motivated, forward-thinking and committed Online Marketplace Manager to join our team. The role of an Online Marketplace Manager is pivotal in driving growth of our successful Online Retails business while ensuring profitability. This position demands an ambitious individual who excels at identifying the right opportunities and building the integration into platforms that have a need for our industry leading parts program. Key responsibilities include developing and implementing the sales and marketing strategies for each platform and ensuring that we outperform on the performance metrics. The ideal candidate demonstrates strong leadership, communication, and strategic decision-making skills. They thrive in dynamic environments, adeptly navigating challenges while maintaining focus on achieving sustainable business growth.
Company Overview:
SSF Imported Auto Parts, LLC is an industry leader in the distribution of high-quality parts for European cars. We are in four states and in eleven locations. For over 40 years, our philosophy has been to meet our customers' needs and exceed their expectations. We live by the certainty that every individual at SSF makes a unique and important contribution to our success.
Online Marketplace Manager Essential Job Functions:
- Develop and Implement Online Retail Sales Strategies: Devise comprehensive strategies to expand our online market presence and increase sales for SSF Imported Auto Parts.
- Identify and Pursue Business Opportunities: Conduct market research to identify potential markets, platforms, and customers. Actively seek out and pursue new business opportunities, partnerships, and distribution channels.
- Serve as the primary point of contact for online ecommerce/platform clients, addressing their inquiries, concerns, and requirements promptly and effectively.
- Negotiate Contracts and Agreements: Negotiate favorable terms and conditions for sales agreements, contracts, and partnerships. Ensure compliance with legal and regulatory requirements.
- Monitor Sales Performance: Analyze sales data and market trends to track performance and identify areas for improvement. Develop and implement corrective actions as needed to achieve sales objectives.
- Coordinate Logistics and Shipping: Collaborate with logistics and shipping departments to ensure timely and efficient delivery of products to customers. Oversee documentation and customs clearance processes if needed.
- Provide Sales Support: Work closely with internal departments such as marketing, customer service, and product development to support sales efforts and address customer needs effectively.
Position Requirements:
- Proven experience in online marketplace/retail sales management – preferably but not mandatory - within the automotive industry
- Excellent communication, negotiation, and interpersonal skills.
- Solid team worker, fostering a collaborative and results-driven work environment.
- Proficiency in relevant software applications, such as CRM systems, Microsoft Office Suite, and data analysis tools.
- Willingness to travel as needed.
Minimum Qualifications:
- High school diploma required.
- College degree preferred.
- Business Administration or Management:
- Minimum 2 years’ experience in online ecommerce/retail sales
Preferred Skills:
- Excellent customer service and relationship skills
- Effective oral and written communication skills
- Working proficiency in PC based communications, Internet, Email, MS Office
- Being able to communicate in English but bilingual in any language is a plus
Physical Requirements:
- Continual use of hands and arms
- Sitting at a computer & monitor
Benefits to joining the SSF Team!
- Up to 19 days of accrued paid time off annually
- 8 paid holidays
- 401(k) match up to 4%
- Medical/Dental/Vision insurance
- Flexible spending account
- Employee Assistance Program
- Employer Paid Basic Life Insurance and AD&D
- Commuter Benefits
As an equal opportunity employer, we value diversity and inclusion.
