What are the responsibilities and job description for the Executive Housekeeper/Larkspur Landing position at SSH Maryland Heights LLC?
Description:
- Supervise housekeeping and laundry staff, including counseling, termination, performance evaluations, training, and development.
- Assist in the development of the annual budget. Monitor performance against plan.
- Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies.
- Ensure quality services are rendered in meeting guest needs.
- Schedule staff according to labor standards and forecasted occupancy.
- Maintain room quality based on StepStone and hotel guidelines.
- Monitor and maintain required level of cleanliness in rooms, storage areas, laundry, restrooms, and common areas.
- Enforce procedures for the acceptance, security, and return of guest lost and found items.
- Enforce procedures for security of on-loan equipment.
- Maintain productivity and labor cost goals.
- Conduct inventories of linen, supplies, and equipment as required.
- Order and receive supplies to maintain adequate inventory levels.
- Immediately alert hotel management of emergency situations via all communication avenues.
- Ability to accurately use various office and accounting software.
- Other duties may be assigned.
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 20 pounds.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have good mathematical and computer skills.
- High school education and relevant training and experience required. Additional education preferred.
- Ability to obtain required licenses or certificates.
- CPR and first aid training preferred.
- Additional language ability preferred.