What are the responsibilities and job description for the PM Concierge Lounge Attendant position at SSH St Louis Airport LLC?
Description:
Greet all guests in a warm and enthusiastic manner- Ensure guests are satisfied & fulfill any additional requests
- Ensure Food & Beverages are sufficiently stocked at all times
- Answer questions regarding the food, the hotel & local area
- Clear and reset counters at conclusion of each service
- Ensure cleanliness of lounge
- Clean and wipe down tables & service areas
- Notify a manager immediately of any guest complaints.
- Practice and observe all safety rules and procedures.
- Assist all service personnel in any duties as requested.
- Maintain and follow all cash handling procedures.
Ability to accurately use various office software.
Requirements:
Minimum lifting of 50 pounds.- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 50 pounds.
- Other duties may be assigned.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
- Must have good mathematical and computer skills.
- High school education preferred. Relevant training and experience required.
- Ability to timely obtain any required licenses or certificates.
- CPR training and first aid training preferred.
- Additional language ability preferred.
Concierge / Front Desk Associate PART TIME / FULL TIME
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