Onboarding Specialist

Hi

This is Mohammad from SSi People. I have an exciting job opportunity that you might be interested in. If you’re currently looking for a new role, please send your resume to Mohammad.ghouse@ssipeople.com or call me at 973-638-2092 to discuss the details further. If this does not match your resume, please ignore

Job Title: Candidate Care Coordinator

Location: Tampa, FL 33634 (Hybrid 50% onsite)

Duration: 03 Months

Pay Rate: $20-$26/hr on W2

Job Description:

The Candidate Care Coordinator partners closely with Recruiters and supports the TA Service Model by providing end-to-end support to candidates and hiring managers, including scheduling interviews and facilitating pre-employment activities for the Americas markets with a focus on compliance, efficiency, and providing a positive Candidate and Hiring Manager experience. Will support multiple business units and levels across the organization. May include C-suite level support. Participates in process improvement activities and projects.

A typical day might include the following:

Actively working within Paradox and Outlook to schedule interviews and provide timely status updates

Managing and communicating any interview changes to the Candidate, Recruiter and Interview Team

Booking travel arrangements and conference rooms

Facilitating pre-employment screenings including background checks following self-adjudication practices, drugs screens, medical mandates, motor vehicle reports, and I-9 employment verification

Supporting the Digital Onboarding Experience for Candidates and representing TA in troubleshooting or enhancement requests in the Digital Onboarding Experience

Answering Candidate and Hiring Manager inquiries and using urgency and sound judgement to resolve problems

Problem-solving technical issues in Workday and other TA systems for internal TA partners and Candidates

Engaging in candidate care process improvement projects as appropriate

Ensuring a smooth and positive candidate experience throughout the interview and pre-boarding processes

Process Improvement activities, including:

Participation on TAE project teams, including global projects.

Process mapping, documentation, and presentation

Minimum Requirements:

High School Diploma required

Demonstrated proficiency with the Microsoft Office suite, specifically .xls

Strong sense of urgency in addition to the ability to prioritize and complete projects in a timely manner

Detail-oriented with excellent verbal and written communication skills

Excellent organization and problem-solving skills

Pro-actively embraces new trends, education, technology and tools

Preferred Skills and Qualifications:

Spanish and/or Portuguese speaking and writing skills is a plus but not required

1 years of HR Admin/Support Experience, with experience in Talent Acquisition preferred

Knowledge of Applicant Tracking Systems (ATS) required; experience with Workday ATS and scheduling experience preferred

Understanding of US visas (i.e. H-1B, L-1, TN, F-1, etc.) specifically around compliance and tracking of cases.

Understanding of the multiple phases of employment sponsored green card applications, specifically PERM LCA postings & recruitment campaign.

Self-starter who works efficiently and is comfortable managing several different projects and priorities