What are the responsibilities and job description for the SSI USA - Systems and Network Administrator position at SSI ShipConstructor?
Job Description
Job Description
Salary : $70,000-$90,000
About the Opportunity
Due to our continued growth, SSI USA is seeking a permanent, full-time Systems Administrator to join the IT department. This position will require the candidate to work in our US office, located in Mobile, Alabama full-time and will report to our IT Manager based in our Canadian HQ office. This position is a fantastic opportunity for someone wanting to work with a high-performing IT team. The successful candidate will be part of a team of IT experts who continually push the boundaries of effective information technology technologies and methodologies.
SSI is a global software company servicing the needs of the offshore and marine industries all over the globe for over 35 years. We are proud to offer a fully inclusive culture and workplace welcoming ALL people with relevant skills and experience to our flat organizational structure, working with self-directed teams using Agile Principles as well as our own defined SSI Principles to guide us in our daily work.
Responsibilities :
- Provide support for Internal Employee requests via our helpdesk portal, analyze problems, and escalate issues, when necessary.
- Communicate technical information to nontechnical users
- Troubleshoot desktop and printer hardware and software issues; resolve issues to the end user's satisfaction.
- Install, configure, and test all new workstations, peripheral equipment, and software.
- Troubleshooting, LAN / WAN and connectivity issues.
- Ensuring the integrity of data storage and backup systems.
- Using security tools to protect the network from hackers, malware, and other threats.
- Anticipating problems and resolving them before they impact users when possible.
- Testing software and reviewing application logs.
- Adding, removing, or updating user information like passwords or internal email addresses.
- Working with other System Admins and Architect to implement and maintain projects
- Create and maintain documentation of processes, procedures, and technical guides
Requirements :
Beneficial to have :
About the Benefits
SSI offers a competitive compensation package that includes :
This position may be eligible to occasionally work from home but must live in the local area.
Only those selected for an interview will be contacted.
If you enjoy working in a fast-paced dynamic environment and want to take your career to the next level with a local employer of choice Apply to SSI today!
Salary : $70,000 - $90,000