What are the responsibilities and job description for the Business Development Manager position at SSP FITTINGS CORP?
The Business Development Manager will be responsible to develop and grow business for SSP products, fulfilled through our distribution partners, and acting as a key component of our integral sales process engineering approach. This role will require a self-starter who demonstrates the capability to execute strategic sales plans to expand our market presence while managing/maintaining key client relationships, is well organized, has experience working in a wide range of industrial environments, exhibits the willingness and ability to travel.
Essential Functions
- Engage qualified sales leads provided by the inside sales team.
- Communicates with customers to identify and understand their requirements.
- Ability to problem solve and provide solutions, outside the box critical thinker.
- Build/maintain a sales pipeline and forecasting of target accounts utilizing CRM database.
- Maintains effective communication with current and prior customers of products, services, and enhancements that may be of interest.
- Provide detailed reporting through CRM of sales activities including calls, orders, sales, lost business, and any customer or distributor issues that may arise.
- Achieve revenue goals in alignment with company strategy, develop forecasts, and ensure the achievement of targets across identified market segments.
- Maintain and nurture relationships with key customers and distributors. Implement strategies to enhance customer satisfaction, retention, and long-term partnerships.
- Monitor market trends, competitive landscape, and industry shifts. Identify new business opportunities and expand the company’s position into new markets or segments as it applies to the overall growth strategy.
- Work closely with marketing, product development, and customers to ensure alignment between sales efforts and company-wide objectives/Key Performance Indicators (KPI’s).
- Regular reporting and meeting KPI’s as determined for sales revenue generation, growth through identified distribution partners and end users, defining and prospecting pipeline opportunities.
- Manage an expense budget effectively, ensuring that spending aligns with business goals and that Return on Investment (ROI) is maximized.
- Lead sales efforts by making sales/training presentations (in person and/or remote) to customers and distributors.
- Develop distribution partner opportunities with strategic planning and execution efforts.
- Create and execute on S.M.A.R.T. Goals (Specific. Measurable. Attainable. Realistic. Time-Bound.)
- Performs other duties as assigned.
Characteristics and Qualifications
- Strong written and verbal communication skills.
- Presentation skills, both virtual and in-person.
- Ability to train on company products (lecture, hands-on), problem solve, troubleshoot.
- Relationship building and negotiation skills required.
- Travel to distributors and end user facilities.
- Bachelor’s degree in related field or relevant experience.
- Well organized and attention to detail.
- Experience selling through distributions, preferred.
- Computer competency, Microsoft Office (Word, Excel, PowerPoint, Outlook),
- Experience utilizing a CRM database (Salesforce).
- 10 years field sales experience in the industrial space/instrumentation fittings and valves market segment, preferred
Work Environment
- Ability to travel 75% including overnight stays.
- As this is a fully remote position, a significant amount of travel is required and connection/access to major airport is important.