What are the responsibilities and job description for the ODC - Attendant - Cafe - Seasonal position at SSYMCA?
Job Details
Description
The ODC Attendant Café, under the supervision of the Membership leadership, will be responsible for providing a safe, engaging and positive experience for all members and visitors to the South Shore YMCA. You will prepare food and beverage products for guests by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.
Report to: Membership Director – Member Services
Responsibilities
• Follow supervisor’s assignments for opening and closing procedures, as well as food production.
• Set up and operation of kitchen equipment.
• Clean equipment properly according to correct procedures.
• Keep workstation clean, organized, sanitized, and sufficiently stocked.
• Work cooperatively with co-workers and management.
Mission and Community Oriented
Accepts and demonstrates YMCA values. Work effectively with people of all backgrounds and levels. Willingness to serve and fulfill community needs. Recruit volunteers and build supportive relationships with them.
People Oriented – Remains calm in challenging situations and seeks to understand the underlying cause. Speaks and writes effectively. Develops rapport, relates well and takes initiative to assist in developing others.
Results Oriented – Discovers ideas to create and deliver a high-value member experience. Makes sound judgments, establishes goals, supports fundraising, and adheres to budgeting procedures
Personal Development – Recognizes personal strengths and limitations, pursues self-development and demonstrates flexibility.
YMCA Employee Handbook.
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Build relationships with and among members.
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Respond to inquiries and resolve problems. If unable to resolve, connect to correct person to resolve.
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Create a safe and supportive community environment.
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Assist in recruiting and engaging new members.
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Connect members to the YMCA’s cause.
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Actively seek member/participant interaction and feedback.
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Give tours to prospective members.
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Become proficient with all software utilized at the front desk.
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Ensure that the South Shore YMCA Child Protection Policies are fulfilled.
- FACILITY MANAGEMENT
Maintain a clean and organized front desk and lobby.
Record and report any faulty equipment and /or lapse of maintenance to the proper people.
Follow up on any issues brought to desk regarding facility or locker rooms.
- VOLUNTEER DEVELOPMENT
Builds and develops volunteer capacity, sharing the social responsibility.
- COMMUNITY INVOLVEMENT & SUPPORT
Assist in YMCA fund raising activities/events, and engage in collaborative relationships with community organizations in order to strengthen support and build community.
Qualifications
Qualifications
• Attentive and detailed oriented.
• Ability to read and understand recipes and food abbreviations.
• Ability to work in a fast-paced environment with a high level of attention to detail.
• Ability to follow procedures and take directions; work as a team player.
• Basic math skills, with the ability to calculate and follow recipe measurements and proportions.
Physical Requirements
• Able to stand for long periods of time including bending, lifting, reaching, and stretching.
• Able to lift 20 pounds or more.
• Ability to move rapidly and coordinate multiple orders.
• Exposed to variable temperatures, depending on the season; may work frequently in a hot, damp, or very cold environment.
Salary : $16 - $17
