Registrar, Non-Admitting

Registrar, Non-Admitting – Physician Center Registration and Scheduling Department

Saint Anthony Hospital is a diverse and community-centric organization your career can thrive in, while addressing the health and wellness challenges that families in our neighborhood face. Our employees deliver on our mission and achieve success by working together to provide excellent customer service and patient care.

As part of Saint Anthony Hospital’s commitment to providing the highest quality health care, we will be building a new state-of-the-art hospital to serve as an anchor to the Focal Point Community Campus. Learn more at focalpointchicago.org.

Position Purpose:

• Process pre-registration and registration for patients visiting the outpatient clinic. 
• Provides clerical support to the clinic and physician practice ensuring patient records, schedules and billing are efficiently handled and recorded.

Essential Functions:

• Performs patient registration and pre-registration by entering comprehensive registration data set into hospital system; interviewing patients in person or by telephone to secure demographic, clinical and financial information.  Prepares necessary forms for providers to ensure proper billing. Evaluates demographic and financial data for potential problems or financial risk, works to resolve these problems with medical staff and financial counselors.  
• Verifies insurance eligibility via telephone or on-line program to initiate pre-registration and registration process and authorization for service.  Acts as cashier and collects payments from patients covering copays and self-pays.  Issues receipts and is responsible to balance individual cash bags at the beginning and end of shift.  Cash out physicians at the end of their respective clinics by providing them with the currency and receipts collected for their clinics.  
• Creates new and maintains existing department-specific electronic medical records.  Performs clerical duties related to the patient record including scanning pertinent information into the permanent electronic medical record.  Collects statistical data for administrative and regulatory purposes. 
• Schedules and coordinates patient appointments.  Coordinates ancillary service appointments including but not limited to lab, radiology and audiology. 
• Answers telephone, takes messages, directs calls as appropriate.  Operates a PC, photocopy and Fax machines. 
• Requisitions supplies and equipment, maintenance and repair services.  

General Job requirements:

• Able to communicate in both English and Spanish required
• Previous clerical, reception, admitting or registration work preferred
• Able to type a minimum of 30wpm
• Must be organized, able to multi-task
• Ability to work well under pressure
• Excellent communication and customer service skills required
• Course work related to medical terminology preferred
• Excellent telephone skills
• Able to prioritize work efficiently

Saint Anthony Hospital Highlights:

• Saint Anthony Hospital is an independent, nonprofit, faith-based, acute care, community hospital dedicated to improving the health and wellness of the families on the West Side and Southwest Side of Chicago.
• Saint Anthony Hospital has been certified as a Primary Stroke Center by The Joint Commission.
• Saint Anthony Hospital offers competitive wages and a comprehensive benefits program for employees and their families.
• Saint Anthony Hospital employs and teaches some of the city’s brightest, most innovative resident physicians and medical students.