What are the responsibilities and job description for the Front Desk Receptionist - Medical Office position at St. Anthony Medical Centers?
Job Description
Community Clinic looking to hire a MEDICAL assistant
JOB RESPONSIBILITIES (include, but are not limited to the following):
- Answer high volume calls and document all call information according to standard operating procedures.
- Schedules appointments, Verifies insurance eligibility.
- handle customer inquiries telephonically And inperson
- provide patients with service information.
- enter new patient information into system update existing patient information.
- process orders and patient requests
- identify and escalate priority issues
- route calls to the appropriate resource when necessary and follow up with patient calls
- contact patients
- Other duties as assigned.
Requirements/Experience/Skills:
- Must be bilingual (Spanish)
- Ability to type quickly
- Ability to properly answer the phone
- Strong data entry
- Previous experience in a healthcare call center or customer service environment preferred
- Knowledge of customer service principles and practices
- Knowledge of administration and clerical processes
- Attentive to detail
- Active Listener
Job Type: Full-time
Application QuestionsYou have requested that really ask candidates the following questions:
- What is the highest level of education you have completed?
- Are you able to work in Los Angeles, CA?
- Do you speak Spanish?
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person