What are the responsibilities and job description for the PATIENT SERVICE REP - GASTRO CLINIC position at St Bernards Medical Center?
JOB REQUIREMENTS
Education
High school diploma or GED
Experience
Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment.
Physical
This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.
JOB SUMMARY
Greet patients and arranges for the efficient and orderly registration of patients. Ensures that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures. Answers telephone, answers billing questions from patients. Processes medical records request, information requests and general patient account functions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, and clinic personnel. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers. This position has high contact with patients, employees and physicians. Attendance is an essential function of this job.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a PATIENT SERVICE REP - GASTRO CLINIC?
Sign up to receive alerts about other jobs on the PATIENT SERVICE REP - GASTRO CLINIC career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the PATIENT SERVICE REP - GASTRO CLINIC.
Click the checkbox next to the jobs that you are interested in.
