What are the responsibilities and job description for the Host position at St. Brendan's Inn?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your responsibilities will include managing reservations, greeting guests, and maintaining an efficient flow of service within the restaurant.
Responsibilities
- Greet and welcome guests as they arrive, ensuring they feel valued and appreciated.
- Manage reservations and seating arrangements to optimize guest flow and minimize wait times.
- Communicate effectively with guests to provide information about menu items, specials, and restaurant policies.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Handle guest inquiries and concerns promptly and professionally, enhancing guest relations.
- Utilize Aloha POS system for managing reservations and processing guest information as needed.
Requirements
- Previous experience in guest services or hospitality is preferred, particularly in restaurant or hotel settings.
- Strong communication skills with the ability to interact positively with guests and team members.
- Familiarity with food service operations is a plus, including knowledge of menu items and dining protocols.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a passion for providing excellent customer service.
- Experience with POS systems, particularly Aloha, is advantageous but not mandatory.
Join us in delivering exceptional experiences to our guests while working in a supportive team environment!
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Green Bay, WI 54301 (Required)
Ability to Relocate:
- Green Bay, WI 54301: Relocate before starting work (Required)
Work Location: In person
Salary : $15