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Program Manager, Residential (Copson House)

St. Catherine's Center for Children
Albany, NY Full Time
POSTED ON 12/11/2024
AVAILABLE BEFORE 2/8/2025

PROGRAM MANAGER - RESIDENTIAL

Program: Program Manager, Residential
Type: Full-time, Exempt
Pay Range: $ 60,000 – $ 65,000 (YEARLY)
Job Ref. #: 306
Location: Albany, New York

Schedule: varied, based on program need


Our Mission:

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

About Us:

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. Our DEIB initiatives are designed to foster an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.


If you would like to learn more about us, please visit our website at:
www.st-cath.org


Position Overview
:

Under the supervision of the Director of Residential, the Program Manager manages the operation and supervision within the residential program.

Requirements:

  • Ability to work a varied schedule, which is based on program need.
  • A Bachelor’s degree in human services field with 2 years’ experience working with youth in a residential setting is required. A relevant combination of education and experience may be considered.
  • Therapeutic Crisis Intervention (TCI) experience.
  • Local travel is required; A current Clean and Valid New York StateDriver’s License (actively licensed at least one year) is required.
    • Staff in driving positions must be able to meet agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.
  • Ability to work flexible hours to accommodate client schedules, which may include evening and/or weekend hours.
  • Proficiency in computer applications: Microsoft Office; Google Business Workspace; and secure Internet practices.
  • Experience with AWARDS/ NYS Connections.
  • Must become van certified to drive the agency’s 8-15 passenger capacity vehicles.
  • Must have the ability to become certified to administer medications to children.
  • Outstanding interpersonal and communication skills; Capable of building strong working relationships with regulatory bodies.
  • Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.
  • A kind, warm and caring mindset; Ability to nurture and show compassion and understanding for children in crisis.
  • Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels.
  • Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability.
  • Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality.
  • Ability to pass background check, including fingerprinting.

Duties & Responsibilities include:

  • Develop and maintain a therapeutic, child-centered treatment environment.
  • Responsible for interviewing, hiring, supervising and training of program staff.
  • Participate in the intake process.
  • Schedule staffing assignments according to required ratios for all shifts.
  • Oversees program development.
  • Assist in the implementation of program initiatives, policies and protocols.
  • Work collaboratively with Human Resources and the Business Office to ensure compliance with Agency policies and procedures.
  • Attend and successfully complete the medication course, receive and maintain medication certification.
  • Administer medication as needed, ensuring compliance with medication protocols.
  • Complete Therapeutic Crisis Intervention (TCI) training as well as any other Agency mandated trainings.
  • Actively engage in agency and department committees, and work groups as requested.
  • Assume role of on-call supervisor (OCS) as assigned.
  • Facilitates post crisis response process following serious incidents.
  • Additional position-related duties and responsibilities as assigned.

What We Offer You*:

  • Competitive Pay with an Excellent Benefits Package
  • Health Insurance options*: Medical, Dental and Vision
  • $600 Well-being Reimbursement Benefit*
  • Generous Combined Leave Time (CLT) and Paid Holidays*!
  • $500 Employee Referral Bonus*
  • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*
  • Pension Plan with Generous Agency Contribution*
  • 403b Retirement Savings Plan*
  • Life Insurance* – Automatic Benefit at no cost to employee
  • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
  • Tuition Reimbursement*
  • Travel/ Mileage Reimbursement*
  • Professional Development & Career Growth Opportunities
  • The Comfort of a Business Casual Environment
  • Our Commitment to Diversity, Equity, Inclusion & Belonging.
  • To qualify, certain conditions may apply

EEO Statement:
St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.
Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks!

Salary : $60,000 - $65,000

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