What are the responsibilities and job description for the RN Cardiology Clinic Triage position at St. Charles Health System?
The Registered Nurse (RN) – Heart and Lung Specialists provides quality patient and family centered care as a member of the health team in accordance with St. Charles Health System mission, philosophy, policies, and procedures. The RN applies standards of professional nursing practice and focuses clinical care to enhance the experience for the patients, families, and all others. The RN is responsible for daily patient flow. They use triage skills to make appropriate patient health assessments and anticipate physician’s needs regarding patient care. This position functions as primary liaison between patients, staff, and physician. This position supports Cardiology and Pulmonology in a triage environment.
This position does not directly manage any other caregivers.
Essential Functions And Duties
Conducts in clinic and phone triage of patients including urgent/emergent walk-ins; makes recommendations for care utilizing approved standing orders and protocols. Communicates (both written and orally) effectively maintaining professional relationships with caregivers, medical staff, patients, and guests.
Maintains and demonstrates an in-depth knowledge of nursing principles, practices, standards, and techniques and applies this knowledge in accordance with St. Charles Health System policies and work instructions and within laws governing nursing in the State of Oregon.
Uses critical thinking to follow physician approved protocols for prescription refills, medication titration and home treatment; utilizes appropriate physician consultation to work within the scope of practice.
Assesses the patient’s condition and needs using critical thinking and clinical judgement; implements appropriate nursing actions and collaborates with other disciplines to meet the patient’s/family’s physical, emotional, and other needs; and evaluates patient’s progress.
Performs EKGs, Holter and cardiac monitor placement, education and follow-up, basic EKG, and rhythm interpretations
Assists patients with scheduling acute or routine appointments, educates patients regarding abnormal test results and/or medical conditions, and explains medical terms and procedures.
Demonstrates independent critical thinking with the ability to multi-task in various departments including urgent situations, conscious sedation, giving work direction, and prioritizing work.
Manages medication administration, actions, reactions, and discharge teaching using the “5 Rights” of medication administration.
Collaborates with healthcare providers and community partners to develop an evidence-based, comprehensive individualized plan of care. Interventions are patient centered and facilitate effective and efficient medical utilization.
Develops, documents, and monitors patient/family response to plan of care, and revises the plan as indicated. Provides patient self-management support and tools with a focus on empowering the patient/family to build capacity for self-care.
Participates in multidisciplinary team conferences, and in overall program evaluation of processes. Identifies problems and proposes/develops process improvement strategies to enhance care management services.
Acts as a clinic resource to acute care departments and referral agencies to help develop best practice and up to date education.
Supports the vision, mission, and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient, and caregiver.
Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.
Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patient’s care, asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, and communicating effectively and appropriately through touch, eye contact, etc.
Provides and maintains a safe environment for caregivers, patients, and guests
Documents all patient care with proficiency in compliance with hospital policies, procedures, and regulatory agencies.
Calculates dosages and administers medications accurately in accordance with St. Charles Health System policies and procedures for medication administration.
Complies with all applicable laws, regulations, policies, procedures, supporting the health system’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.
Education
Required: As required by licensure.
Preferred: Bachelor of Science in Nursing.
Licensure/Certification/Registration
Required: Current Oregon RN license. AHA Basic Life Support for Healthcare Provider certification. Valid Oregon driver’s license and ability to meet SCHS driving requirements. Ability to travel to business functions/meeting with clients and providers/attend trainings/meetings and all SCHS worksites.
Preferred: N/A
Experience
Required: Minimum one (1) year nursing experience in a cardiology or pulmonology setting.
Preferred: Experience in case management, nurse navigation, and/or care coordination. Community Health experience.
This position does not directly manage any other caregivers.
Essential Functions And Duties
Conducts in clinic and phone triage of patients including urgent/emergent walk-ins; makes recommendations for care utilizing approved standing orders and protocols. Communicates (both written and orally) effectively maintaining professional relationships with caregivers, medical staff, patients, and guests.
Maintains and demonstrates an in-depth knowledge of nursing principles, practices, standards, and techniques and applies this knowledge in accordance with St. Charles Health System policies and work instructions and within laws governing nursing in the State of Oregon.
Uses critical thinking to follow physician approved protocols for prescription refills, medication titration and home treatment; utilizes appropriate physician consultation to work within the scope of practice.
Assesses the patient’s condition and needs using critical thinking and clinical judgement; implements appropriate nursing actions and collaborates with other disciplines to meet the patient’s/family’s physical, emotional, and other needs; and evaluates patient’s progress.
Performs EKGs, Holter and cardiac monitor placement, education and follow-up, basic EKG, and rhythm interpretations
Assists patients with scheduling acute or routine appointments, educates patients regarding abnormal test results and/or medical conditions, and explains medical terms and procedures.
Demonstrates independent critical thinking with the ability to multi-task in various departments including urgent situations, conscious sedation, giving work direction, and prioritizing work.
Manages medication administration, actions, reactions, and discharge teaching using the “5 Rights” of medication administration.
Collaborates with healthcare providers and community partners to develop an evidence-based, comprehensive individualized plan of care. Interventions are patient centered and facilitate effective and efficient medical utilization.
Develops, documents, and monitors patient/family response to plan of care, and revises the plan as indicated. Provides patient self-management support and tools with a focus on empowering the patient/family to build capacity for self-care.
Participates in multidisciplinary team conferences, and in overall program evaluation of processes. Identifies problems and proposes/develops process improvement strategies to enhance care management services.
Acts as a clinic resource to acute care departments and referral agencies to help develop best practice and up to date education.
Supports the vision, mission, and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient, and caregiver.
Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.
Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patient’s care, asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, and communicating effectively and appropriately through touch, eye contact, etc.
Provides and maintains a safe environment for caregivers, patients, and guests
Documents all patient care with proficiency in compliance with hospital policies, procedures, and regulatory agencies.
Calculates dosages and administers medications accurately in accordance with St. Charles Health System policies and procedures for medication administration.
Complies with all applicable laws, regulations, policies, procedures, supporting the health system’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.
Education
Required: As required by licensure.
Preferred: Bachelor of Science in Nursing.
Licensure/Certification/Registration
Required: Current Oregon RN license. AHA Basic Life Support for Healthcare Provider certification. Valid Oregon driver’s license and ability to meet SCHS driving requirements. Ability to travel to business functions/meeting with clients and providers/attend trainings/meetings and all SCHS worksites.
Preferred: N/A
Experience
Required: Minimum one (1) year nursing experience in a cardiology or pulmonology setting.
Preferred: Experience in case management, nurse navigation, and/or care coordination. Community Health experience.
