REACH Crisis Care Coordinator

GENERAL SUMMARY:

Maintains the integrity of the Wraparound Milwaukee-Children’s Mental Health Services by enhancing children and families’ ability to meet life’s challenges and foster resiliency. The purpose of this program is to help the family manage conflicts with youth experiencing mental health challenges and prevent out-of-home placement.

Care Coordinators help develop skills for independence, leadership, and confidence as well as empower individuals to take ownership of their lives and achieve their goals.

ESSENTIAL FUNCTIONS:

· Assess needs of children and families by maintaining assigned caseload

· Assists families in crisis planning to ensure they have the support as needed during challenging situations.

· Advocates for services for the child and family by representing child’s best interest in court, school, and community.

· Identifies and utilizes local community resources for clients and their families.

· Coordinates with intra-agency and inter-agency resources the delivery of services and treatment planning.

· Provides written documentation to include provider notes, the completion of crisis plans, and updated Plan of Cares.

· Participates in ongoing communication and collaboration with families and team members and other involved parties.

· Represents agency professionally at court, school, medical, and other community resources.

· Prepares all documentation according to required time frames.

· Assists with crisis intervention and response which includes rotating after hours crisis phone as assigned.

· Adheres to both St. Charles Youth & Family Services policies and procedures and Wraparound Milwaukee -Children’s Mental Health Services policies and procedures.

· Supports the goals of the agency and program mission/vision.

· Other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Bachelor's degree in Education, Human services, or a related field required. Master’s degree preferred.

· One year of experience working in a setting providing mental health services is required. Related volunteer work will be considered.

· Knowledge base of adolescent and family issues and dynamics.

· Ability to conduct and coordinate individual, family and group therapy sessions utilizing home, community, and institution based resources/techniques/strategies and interventions for the delivery of home based family services.

· Ability to prepare formal reports.

· Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.

· Valid Wisconsin driver’s license and personal liability insurance.

· Ability to accurately perform record keeping and documentation entries.

· Ability to use personal and agency vehicles for work related duties according to the agency’s insurance liability standards.

WORKING CONDITIONS:

· General office environment/multiple locations to include community sites and client’s homes.

· Travel approximately 70%, including transportation of youth, using Agency’s vehicle(s).

· Rotation of on-call responsibilities.

In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.

St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Type: Full-time

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Social Services: 1 year (Required)
• Wraparound Milwaukee: 1 year (Preferred)

License/Certification:

• Driver's License and Auto Insurance (Preferred)

Work Location: In person