What are the responsibilities and job description for the Director of Emergency Services position at St. Clair Health?
Summary
While performing duties related to St. Clair Hospital this position is responsible for the planning, organizing, directing, and evaluating patient care services provided within the service line area and for the provision of those services by assigned personnel.
Minimum Qualifications
1. Master’s degree or current enrollment in a Master’s degree program.
2. Five to seven years of experience in managing operations within a healthcare system.
3. Current license to practice professional nursing in the Commonwealth of Pennsylvania.
Essential Functions
1. Exemplifies St. Clair Hospital’s Customer Service Behavioral Expectations in all interactions. Treats customers with respect, compassion, and hospitality; anticipates, identifies, and responds to individual needs; makes a positive first impression by acknowledging customers; and demonstrates flexibility while maintaining priorities.
2. Collaborates with managers and Administrative Vice President to develop short -and long-range goals, objectives, and plans for the service line and assumes direct reporting responsibility for the areas within the service line as well as providing direction in clinical programs.
3. Provides advice and consultation to Administrative Vice President regarding the operations, activities and policies of the service line by monitoring the environment for market trends, reimbursement changes, technology advances, regulatory issues, and competitive forces that impact the service line.
4. Works in conjunction with managers to gather supportive data and to develop operational budgets for areas within the service line in order to provide for the achievement of clinical and fiscal goals.
5. Develops and revises policies and procedures for service line cognizant of their impact on the operations of other areas and ensures implementation of policies and procedures and evaluates their effectiveness.
6. Acts as an effective change agent.
7. Provides strategic leadership for the ED that ensures high patient, physician and staff satisfaction.
8. Develops and approves staffing patterns. Ensures the appropriate and consistent application of personnel policies.
9. Complies with Joint Commission, OSHA, safety, and disaster training programs to meet governmental, accrediting, and regulatory requirements. Monitors safety of departmental work environment and incorporates safety/risk management standards into job performance.
10. Functions as member of the stroke core team to 1. Ensure practitioners practice within their scope of licensure, training and competency; 2. Supervise the overall care provision to patients with stroke within the emergency department; 3. Assume authority over clinical operations coordinated between general medicine, neurology and nursing within the emergency department; 4. Contribute to the development and assumes final approval of stroke order sets and standard processes; and 5. Maintain required continuing education according to license and specialty, including 8 hours of stroke related continuing education annually.
Working Conditions
1. Office and patient care environments that include occasional exposure to unpleasant odors and chemical hazards, including cleaning supplies.
2. Category I exposures to bloodborne pathogens.
3. Occasional exposure to verbally and/or physically abusive patients.
4. Requires frequent standing, sitting, walking, and extended workdays.