What are the responsibilities and job description for the Dental Patient Care Coordinator position at St Cloud Family Dental?
Experienced Dental Patient Care Coordinator
Location: St Cloud Family Dental (Formerly Peterson Dental Associates)
About Us: At St. Cloud Family Dental, we pride ourselves on providing exceptional dental care with a personal touch. Our dedicated team is committed to creating a warm and welcoming environment for every patient who walks through our doors. We believe that outstanding patient care begins with a talented, compassionate team, and we are currently seeking an experienced Patient Care Coordinator to join our growing family.
Overview: Are you passionate about delivering top-notch patient care and making every visit a positive experience? As an Experienced Patient Care Coordinator at St. Cloud Family Dental, you will be the linchpin of our patient experience, ensuring smooth and efficient operations while providing exceptional service. Your role will be pivotal in creating a welcoming atmosphere, managing patient interactions, and supporting our dental team to deliver outstanding care.
Key Responsibilities:
- Patient Interaction: Greet and assist patients with a friendly, professional demeanor. Schedule appointments, handle patient inquiries, and address concerns promptly and empathetically.
- Administrative Excellence: Manage patient records and handle billing inquiries with accuracy and efficiency. Ensure that all documentation is up-to-date and compliant with relevant regulations.
- Coordination & Communication: Work closely with our dental team to coordinate patient care, manage treatment plans, and follow up on appointments. Facilitate clear communication between patients and providers to ensure a seamless experience.
- Customer Service: Provide an exceptional level of service to every patient, ensuring their comfort and satisfaction throughout their visit. Handle any issues with professionalism and a problem-solving attitude.
Qualifications:
- Proven experience as a Patient Care Coordinator or similar role in a dentaloffice setting.
- Strong knowledge of dental procedures, terminology, and insurance processes.
- Excellent communication and interpersonal skills, with a talent for building rapport with patients and colleagues.
- Proficiency in Open Dental preferred.
- Exceptional attention to detail, ensuring accuracy in all aspects of patient care and administrative tasks.
- Exceptional organizational skills with the ability to multitask and prioritize effectively.
Why Join Us?
- Supportive Team Environment: Be a part of a dedicated team that values collaboration, professional growth, and mutual respect.
- Competitive Compensation: Enjoy a competitive salary and comprehensive benefits package, including health insurance, paid time off, and retirement plans.
- Career Development: Access ongoing training and professional development opportunities to enhance your skills and advance your career.
- Positive Work Culture: Thrive in a supportive, friendly workplace where your contributions are recognized and valued.
If you are an experienced Patient Care Coordinator looking to make a difference in a dynamic dental practice, we would love to hear from you!
Join us in making every smile brighter and every patient experience exceptional.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k) matching
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- Dental Customer Service: 2 years (Required)
Work Location: In person
Salary : $25