What are the responsibilities and job description for the Switchboard Operator/Receptionist position at St Colman's Home Inc?
Job Summary:
We are seeking a skilled Receptionist/Switchboard Operator to join our team. The ideal candidate will be responsible for managing incoming calls and directing them to the appropriate departments. This role requires excellent phone etiquette and the ability to handle calls efficiently.
Duties:
- Answer and direct incoming calls promptly and professionally
- Operate a multi-line switchboard system
- Transfer calls to the appropriate departments or individuals
- Take messages accurately when necessary
- Provide information to callers as needed
- Maintain a neat and organized front desk area
-The ability to work under pressure and handle difficult clients. They need to be able to answer basic questions and handle inquiries in a professional and courteous manner.
-Direct visitors to the right department, notify the appropriate person that a visitor is waiting, and introduce the visitor to the person.
-Solid written and verbal skills. The need to be able to speak clearly, and articulate their words.
-Professional attitude and appearance.
Experience:
- Previous experience in a switchboard operator or similar role is preferred
- Proficiency in using phone systems and office equipment
- Excellent communication skills
The Hours for this Full Time Position are 9:00 A.M. to 5:00 P.M. Monday through Friday. You may be required to fill in during the evening hours.
High School Diploma or an equivalent certificate. Some Experience required.
This position offers an opportunity to work in a fast-paced environment where strong communication skills are essential. If you have experience in handling phone systems, providing excellent customer service, and managing multiple tasks simultaneously, we encourage you to apply for this role.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Free parking
- Health insurance
- Life insurance
- Paid time off
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16 - $17
