What are the responsibilities and job description for the PC Support Technician (FT) position at St. Croix Casino?
RATE OF PAY: D.O.E.
JOB LOCATION: St. Croix Casino & Hotel in Turtle Lake, WI. Will also provide support for Danbury Casino, Hertel Express Casino, and other St. Croix Chippewa entities as needed.
JOB SUMMARY: Responsible for the inventory control of all computers, parts and computer related consumables. Assists with installation, repair and maintenance of computers, laptops, software and IT related peripherals. Assist other IT staff with projects, including projects at other locations.
QUALIFICATIONS: Native American preference. Previous Casino experience is a benefit. A minimum of a two (2) year Associate Degree in Computer Science, information technology or related experience required. Must have experience with Microsoft and Google platforms. Must have excellent interpersonal communication skills and be highly motivated. Must possess a valid driver’s license and able to meet our insurance criteria.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must have the ability to lift and carry computers and computer-related items. Must be able to work on ladders, lateral lifts, and in ceilings for wire pulling. Must be able to handle heights. Must have the ability to work well under pressure and handle stressful situations.
ESSENTIAL JOB FUNCTIONS: Maintain and manage an accurate inventory control of all computers and peripherals. Have a basic understanding of all current corporate software packages. Perform maintenance, as scheduled, for computer systems and peripherals. Install and support all current corporate software packages. Assist IT personnel at other locations, as needed.
Must be able to meet the attendance guidelines of the position, adhere to and enforce all departmental and company policies, and attend all mandatory trainings. Must comply with and enforce all safety policies and rules.
St. Croix Chippewa Enterprises reserve the right to make changes to this job description whenever necessary.
2023
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
