What are the responsibilities and job description for the Maintenance Service Manager position at St Croix Dock (Wakeboss)?
Service Manager
Company Overview:
St. Croix Dock is a leading provider of dock and boat lift installations, removals, and repairs. Located in St. Croix Falls, WI, we serve a diverse range of lakefront homeowners and cabin owners throughout the area. We pride ourselves on delivering quality service and maintaining lasting relationships with our customers. As we continue to grow, we are seeking a dedicated Service and Maintenance Manager to lead our team and ensure the continued success of our operations.
Position Summary:
The Service and Maintenance Manager is a hands-on leadership role responsible for overseeing the installation and maintenance of docks and boat lifts, as well as the upkeep of company properties, vehicles, and equipment. This position requires both supervisory skills and the ability to perform physically demanding tasks. The successful candidate will have a strong mechanical aptitude, attention to detail, and a commitment to ensuring quality work is completed efficiently and safely.
Key Responsibilities:
- Lead and supervise the installation and removal of docks and boat lifts at customer locations.
- Perform maintenance and repairs on docks, boat lifts, and related marine equipment.
- Maintain company vehicles, tools, and equipment to ensure they are in proper working condition.
- Oversee general property maintenance, including mowing, snow plowing, and minor repairs on buildings or structures.
- Build and repair shelving units and other structures as required.
- Coordinate day-to-day work schedules, ensuring projects are completed on time and within budget.
- Train and supervise a small team of employees, ensuring safety and quality standards are met.
- Interact with customers professionally, providing clear updates, answering questions, and ensuring their satisfaction with services provided.
- Maintain accurate records of maintenance activities, repairs, and materials used.
Qualifications:
- Experience in dock and boat lift installation, maintenance, or a related field.
- Previous experience leading a team or managing projects is preferred. The ideal candidate will have strong leadership skills, the ability to train and motivate a team, and a commitment to fostering a safe and efficient work environment..
- Strong mechanical skills with the ability to diagnose and repair equipment.
- Experience operating equipment such as mowers, snow plows, and power tools.
- Ability to work in various weather conditions and perform physically demanding tasks, including lifting and carrying heavy materials.
- Excellent organizational and problem-solving skills.
- Ability to work independently and lead a team to meet deadlines.
- Valid driver’s license and clean driving record.
- Strong communication skills with a customer-focused approach.
Benefits:
- Competitive salary based on experience.
- Full-time, year-round employment.
- Health benefits available.
- Paid time off and holidays.
- This role offers opportunities to grow within the company, with potential advancement into higher management or specialized roles based on performance.
- Training provided for the right candidate.
Work Environment:
This role involves outdoor work in varying weather conditions. The position requires physical labor, including heavy lifting and the use of power tools and equipment. You will be working alongside a small, close-knit team in a fast-paced environment.
Job Type: Full-time
Pay: From $54,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Saint Croix Falls, WI 54024 (Preferred)
Ability to Relocate:
- Saint Croix Falls, WI 54024: Relocate before starting work (Preferred)
Work Location: In person
Salary : $54,000