What are the responsibilities and job description for the PBX Operator PRN position at St. David's Medical Center?
Introduction
Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join St. David's Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
St. David's Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
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Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
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Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
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Fertility and family building benefits through Progyny
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Free counseling services and resources for emotional, physical and financial wellbeing
- Family support, including adoption assistance, child and elder care resources and consumer discounts
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
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Employee Stock Purchase Plan
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Retirement readiness and rollover services and preferred banking partnerships
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Education assistance (tuition, student loan, certification support, dependent scholarships)
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Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) PBX Operator PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
As a PBX Operator, you will be responsible for using a multi-line phone system, answering, transferring and connecting incoming calls to appropriate extensions or departments and paging hospital personnel as required. You will also be responsible for initiating communication procedures for emergencies or codes.
- You will answer and transfer incoming calls from both internal and external callers in a timely fashion with strong customer service skills
- You will operate the hospital phone system in an Automatic Call Distribution (ACD) environment to process calls
- You will provide information to callers as requested or ask suitable questions to best refer the caller to the appropriate hospital personnel or department
- You will monitor alarm systems and execute paging for emergency communication procedures and alarm signals as fire, bomb threat, weather threat, missing baby or patient, disasters, and cardiac arrest
- You will have strong knowledge of hospital codes and alarms and the effect they have on patient care and safety, and coordinate emergency code responses assuring the proper personnel is notified
Experience
- Previous experience as a PBX operator or working with automated call distribution systems – preferred
Education
- High School Diploma, GED or equivalent – preferred
St. David's Medical Center stands as a leading 435-bed facility, offering specialized care in neurology, neurosurgery, cardiac services, bariatric surgery, orthopedics, maternity and newborn services, and rehabilitation. It proudly holds the distinction of being both a Primary Stroke Center and a Certified Chest Pain Center. St. David's Medical Center operates with St. David's Georgetown Hospital.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status