What are the responsibilities and job description for the Patient Service Representative- Urgent Care Crittenden position at St. Elizabeth Healthcare?
Job Type : Regular
Scheduled Hours : Job Summary :
Reports to the Operations Manager, the Patient Service Representative I is primarily responsible for collection of accurate demographic and insurance information from patients to facilitate a successful patient revenue cycle. Based on the operations of the practice, this position may be responsible for a variety of duties, including collecting and handling payments, providing customer service, answering phones, entering accurate and thorough data into EMR, test scheduling, referral processing, and other duties as assigned. The Patient Service Representative I is responsible for compliance with all OSHA and HIPAA regulations, and completion of all duties vital to business operations.
Job Description :
Job Title : Patient Service Representative (PSR, Medical Receptionist, Surgery Scheduler, Front Desk, Clerical)
Non-Exempt
PRIMARY PURPOSE :
As the Patient Service Representative , I am primarily responsible for collection of accurate demographic and insurance information from patients to facilitate a successful patient revenue cycle. Based on the operations of the practice, this position may be responsible for a variety of duties, including collecting and handling payments, providing customer service, answering phones, entering accurate and thorough data into EMR, test scheduling, referral processing, and other duties as assigned. The Patient Service Representative is responsible for compliance with all OSHA and HIPAA regulations, and completion of all duties vital to business operations. The Patient Service Representative is a highly visible position that is always responsible for creating a positive impression with patients, family members and other visitors to the office.
BENEFITS :
- No Nights, Holidays, or Weekends. Exceptions include Urgent Care and After-Hours Clinics
- Paid Time Off
- Medical, Dental, and Vision
- 403b with Match
- Opportunity for Career Growth
DUTIES AND RESPONSIBILITIES :
EDUCATION :
Minimum : High School Diploma / G.E.D.
Desired : Medical Office Experience
Knowledge of Excel, Word, Outlook and PowerPoint
YEARS OF EXPERIENCE :
1-year experience in a customer service role.
FLSA Status : Non-Exempt
Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.
