Core Services Staff Member

St. Francis Center (SFC), a ministry of the Episcopal Diocese of Colorado, was established in June 1983. SFC is a refuge for adults who are homeless in the metro Denver area. Our programs and services focus on daytime shelter, social services, health and wellness, housing, employment, and outreach. At SFC, “guests” have the opportunity to work with a variety of specialists, depending on their individual needs, which is often the first step toward transformation and ultimately self-sufficiency.  

We are currently looking for a full time Core Services Staff member. This is a non-exempt position and full-time employees are eligible for benefits as outlined below. 

POSITION OVERVIEW 

As a Core Services staff member, this position includes weekday and weekend shifts inside the Day Center, which provides emergency day shelter and services to persons experiencing homelessness. Core Services staff work as a team with other staff and volunteers in order to implement the day center’s mission of providing a safe, peaceful, clean, and respectful environment where guests can meet their basic needs and access supportive services to work towards housing. 

Job Responsibilities (Other duties may be assigned): 

Direct Care and Services

• Greet day center clients as they enter the building (must ascertain whether client is appropriate to enter the facility)
• Provides relevant information and referrals for shelter guests
• Provides/monitors direct services (showers, clothing room, storage and mail, etc.)
• Trains new staff, interns and volunteers in various day center stations as needed
• Upholds policies/standards that govern shelter activity; maintains high standards related to safety, efficient service provision, guest care, and shelter cleanliness
• Works with other Core Service team members to handle crisis situations including responding to seizures and other medical emergencies, responding to conflict and fights among guests, confronting agitated or inappropriate guests, providing appropriate back-up to team members and volunteers, etc.

Other Duties and Requirements

• Sorts mail
• Performs cleaning duties including laundry, end of day cleaning, etc.
• Purges items left overnight according to shelter policy
• Performs weekly storage purge as assigned
• Participates in daily shift change meeting including discussing incidents, typing daily notes, recording guest time-outs and/or conditions to return, etc.
• Participates in all weekly Core Service department meetings and monthly “All Staff” meetings
• May participate in organizational or departmental workgroup(s) or subcommittee(s)
• Performs additional assignments and responsibilities (“desk duties”) which may include one or multiple of the following: supervisory role, administrative tasks, assisting other departments, etc.

Requirements/Qualifications: 

• Associates degree and/or 2 - 3 years experience working with vulnerable populations 
• Ability to work with people and offer respectful customer service.
• Prior work experience in a shelter environment and/or with persons experiencing homelessness/addictions/mental health challenges preferred.
• Ability to work with people who may be experiencing difficult life trauma and might be showing signs of that trauma in their actions and communication.
• Ability to de-escalate people in crisis.
• Ability to listen to community members’ needs.
• Strong professional boundaries.
• Willingness to participate in SFC trainings to complement services in a trauma-informed manner.
• Basic computer skills necessary, and familiarity with Microsoft Office programs a plus.

 Compensation and Benefits:

$21-$23/hour

This is a non-exempt position

Our full time positions are eligible for a robust benefits package including:

• Employer-paid health insurance with an HRA plan
• Employer-paid dental insurance
• Employer-paid life insurance 
• Robust pension plan (5% plus a dollar-for-dollar match of contributions up to 4% of earnings)
• Generous Employer-paid sick/vacation leave

How To Apply:

Qualified persons may apply by providing a résumé and three professional references to Saint Francis Center. Invitations for interviews will be extended upon review of qualified candidates until the position is filled.

St. Francis Center is an Equal Opportunity employer.

St. Francis Center (SFC) strives to create a more just, diverse, equitable, and inclusive society for our community members who experience homelessness and turn to us for refuge. This begins with how we serve our guests and residents as well as how staff, volunteers, and board members treat each other. SFC acknowledges that, as a community, we can always do better by learning from the past and by celebrating and including all voices. SFC commits to learning and growing as we consistently strive for a more equitable and inclusive society.  

Salary : $21 - $23