Non-Congregate (NCS) Shelter Associate (All Shifts)

St. Francis Center (SFC), an institution of the Episcopal Diocese of Colorado, was established in 1983.  SFC is a refuge for people experiencing homelessness in the metro Denver area. Our programs and services are tailored toward adults and focus on daytime shelter, social services, health and wellness, housing, employment, outreach and a new program to provide non-congregate shelter operations. In SFC’s services, the people we serve can work with a variety of specialists, depending on their individual needs, to establish the first step toward transformation, new beginnings, and stability. 

Department: Housing and Supportive Services  

Exemption Status: Full-time, Part-time, and On Call, non-exempt positions available  

Location of work: This program is located at a privately owned hotel, the Comfort Inn (4685 Quebec Street), a 136-unit hotel being leased, and services funded by the City of Denver’s Office of Supportive Housing. We operate 24/7, 365 days a year, rain or shine. Reliable transportation is a must. 

Shifts available:  

• Day: 7a-3p 
• Evening: 3-11p 
• Overnight: 11p-7a 
• On-call and weekend-only options available. 

POSITION OVERVIEW   

Join our team as a vital member of our Non-congregate Shelter (NCS) program! As an NCS Shelter Associate, you'll work closely with our passionate team and under the guidance of our dedicated NCS Assistant Director to create a safe, stable, and healing environment for our guests as they work towards transformation and new beginnings.  

As a Shelter Associate, you'll be more than just a team member—you'll be the eyes and ears of our management team, both for the project and for our guests. Your presence will ensure that guest needs and safety concerns are promptly addressed, while also fostering a dignified and nurturing living space that promotes growth and positivity. By applying for the full-time, part-time, or on-call position, you have the opportunity to be part of a dynamic and evolving project aimed at making a meaningful impact on the lives of those we serve. Become a Shelter Associate today and be part of something truly meaningful! 

RESPONSIBILITIES 

• Works to create a low-barrier shelter environment by providing a consistent and welcoming approach. 
• Treats guests with dignity and respect with a working knowledge of trauma-informed care and cultural competence. 
• Encourages participation in onsite case management, social services, activities, etc.  
• Performs required site walks in coordination with other staff. 
• Provides critical support and resources to guests who may be experiencing a crisis and contacts appropriate emergency response as necessary. 
• Works collaboratively with guests, staff, volunteers, and partners in a solution-focused approach. 
• Assists supportive services team with activities or services.  
• Monitors and logs daily activities, data, documentation, and requests in a timely manner. 
• Uses technology for communication, including Microsoft Office products (Outlook, SharePoint, OneDrive, Excel, Word) and any other required program (i.e., staff shift scheduling programs). 
• Other duties as assigned.  

EDUCATION AND EXPERIENCE (MINIMUM REQUIREMENTS)  

• Minimum of bachelor’s degree in social work, social services, or related field preferred. Coursework toward a degree or equivalent credentials will be considered.  
• Relevant work experience may be substituted for formal education.   
• Lived experience may be considered in lieu of education or work experience. 
• Trauma-informed approach or willingness to learn. 

BENEFITS    

Hourly Rate $21-$25 depending on shift:  

• $21.00 - $23.00 per hour for day and evening shifts 

• $23.00 - $25.00 per hour for overnight shifts 

Full-time, non-exempt positions offer a robust benefits package, including:  

Employer-paid health insurance with an HRA plan 

Employer-paid life insurance and long-term disability insurance 

Employer-paid dental insurance 

Generous paid sick/vacation leave 

Robust pension plan (5% plus a dollar-for-dollar employer match up to 4%) 

Part-time, non-exempt positions offer staff working a minimum of 20 hours a limited benefits package, including:   

Paid sick/vacation leave 

Robust pension plan (5% plus a dollar-for-dollar employer match up to 4%) 

Individuals with criminal backgrounds are invited to apply. All SFC employees undergo a background check. 

We are a drug-free workplace. 

Saint Francis Center is an Equal Opportunity Employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. 

St. Francis Center (SFC) strives to create a more just, diverse, equitable, and inclusive society for our community members who experience homelessness and turn to us for refuge. This begins with how we serve our guests and residents as well as how staff, volunteers, and board members treat each other. SFC acknowledges that, as a community, we can always do better by learning from the past and by celebrating and including all voices. SFC commits to learning and growing as we consistently strive for a more equitable and inclusive society. 

Salary : $21 - $23