Outreach Worker

St. Francis Center (SFC), an institution of the Episcopal Diocese of Colorado, was established in June 1983. SFC is a refuge for persons who are experiencing homelessness in the metro Denver area. Our programs and services are tailored toward adults and focus on daytime shelter, social services, health and wellness, housing, employment, and outreach. At SFC, “guests” can work with a variety of specialists, depending on their individual needs, which is often the first step toward transformation and ultimately self-sufficiency.   

We are currently looking for an Outreach Worker. This is a Full-Time, non-exempt position eligible for an excellent benefit package as outlined below.   

POSITION OVERVIEW  

This position will work as part of a closely engaged, housing-focused team within the Saint Francis Center Outreach Department. This position is part of the Denver Street Outreach Collaborative (DSOC), which consists of outreach staff from Saint Francis Center and Colorado Coalition for the Homeless. There may be close collaboration with other agencies, such as Urban Peak, or city government when needed. 

Job Responsibilities:  

• Engage and develop rapport with our unsheltered community members in Denver County, inviting them into services to work towards long-term stabilizing outcomes, utilizing trauma informed practices, motivational interviewing and person-centered methods. 

• Liaise and coordinate supportive services within SFC, the larger DSOC teams, and from other organizations  

• Participate in shared activities and responsibilities with the greater SFC Outreach team  

• As an extension of DSOC, regular coordination and participation in DSOC meetings, trainings, and activities will be expected, to include: the city’s emergency cold weather night-outreach activation plan 

• Records timely and thorough documentation of all services provided into HMIS system 

• This position’s scope and function is subject to change and includes other duties as assigned. 

• This position requires extensive walking/coverage of distance, carrying of supplies for outreach activities and the work is conducted outdoors in locations with varying terrain across Denver. People selected for this position must be able to fulfill the requirements and work locations of the position.   

 Requirements/Qualifications:  

• Bachelor’s degree in human services, social work, psychology, international relations, or other related field preferred or equivalent, related professional experience.  

• 1 years of outreach and/or case management experience, preferably with individuals experiencing homelessness 

• Required: Valid Driver’s License and willingness/ability to drive as part of work duties.  

• Strong team-player with good collaborative and communication skills.  

• Ability to manage conflict, mitigate/respond to stressful situations and engage traumatic stories.  

• Understanding of and experience with addressing the impact of trauma, chronic medical conditions, behavioral health challenges and physical disabilities. 

• Ability to understand and maintain professional boundaries and client confidentiality.  

• Exudes professionalism and has ability to listen with care, treat community members and collaborative partners with respect and dignity, and respond to each individual’s unique needs.   

• Willingness to participate in SFC agency responsibilities, meetings/retreats, and other trainings.   

• Willingness and ability to work with people from a variety of racial, cultural, social, and economic backgrounds with various lifestyles, sexual orientations, and of all ages and genders.  

• Possesses computer skills and proficiency in MS Word, Outlook, Excel and in HMIS 

• Maintains professional training standards in Trauma Informed Practices, Restorative Practices, Mental Health First Aid, and CPI/de-escalation trainings. 

Compensation and Benefits: 

$21.00 – $26.00/hour or DOE 

This is a full-time, non-exempt position, with some evening and occasional weekend hours expected.  

The position is eligible for a robust benefits package including:  

• Employer-paid health insurance with an HRA plan 
• Employer-paid dental insurance 
• Employer-paid life insurance at the beginning of the first full month of employment
• Robust pension plan at the beginning of the first full month of work (5% plus a dollar-for-dollar match of contributions up to 4% of earnings)
• Generous Employer-paid sick/vacation leave 

Salary : $21 - $26