Board Governance and Administrative Manager

Who we are

St. Francis Healthcare System of Hawai‘i has built a legacy of creating healthy communities. From introducing medical firsts to the islands over the years, to caring for kupuna, caregivers, and keiki today, we have held true to our Franciscan core values of peacemaking, simplicity, joy, and charity. Each team member is important to carrying out our mission through their commitment and compassion for helping others. Our team members thrive in a supportive environment where excellence, teamwork, and dedication are cultivated and valued. For us at St. Francis, healthcare is not simply a job but a devotion and calling to serve. We welcome you to join the St. Francis Healthcare System of Hawai'i 'ohana to continue our legacy of caring for Hawai'i's people.

About the role

Under the general direction of the President and CEO and Board of Directors, the Board Governance and Administrative Manager coordinates and administers corporate governance activities and records for St. Francis Health Care System of Hawaii and its subsidiaries. Anticipates and addresses corporate governance needs. Is responsible for planning meetings, generating reports, meeting minutes and materials, conducting research, and communicating with board members regarding related activities. Ensures accuracy of formal actions, including those taken in fulfillment of fiduciary responsibility. Works closely with board members and committees to achieve organizational goals.
Serves as a liaison with staff, managers, and executive leadership team regarding strategic initiatives, project updates, proposals and planning. Tracks and reports strategic and operational organizational goals. Summarizes status and provides executive summary reports as needed to support executive and board meetings, and other organizational communications.

Job Duties

• Manages administration and logistics support for the governance work of the Board of Directors and Board Committees
• Creates, coordinates, and disseminates pre-meeting information securely and efficiently. Ensures appropriate meeting logistics.
• Attends board/committee meetings and prepares, manages, and ensures appropriate recordkeeping of minutes of Board/Committee meetings and Executive Sessions. Manages Board attendance records.
• Responsible for internal and external communication on governance and board related matters regarding information, questions, and concerns expressed by the Board/Committees in a timely manner. Ensures post-meeting action items are completed timely.
• Develops and manages secure methods and procedures documentation for all governance activities. Adheres to record retention policies and ongoing management of governance records. Maintains functional knowledge of Bylaws.
• Assists CEO and Board Chair to establish methods and procedures to ensure Board member election process and appointment requests are managed effectively.
• Creates an environment of operational efficiency and effectiveness through the secure coordination of management reporting and decision support cross-functionally.
• Aligns strategic and operational goals with discernment of emerging risks/opportunities and priorities.

• Serves as a liaison with staff, managers, and executive leadership team regarding strategic initiatives, project updates, proposals and planning.
• Manages the tracking and reporting of strategic and operational organizational goals. Summarizes status and provides executive summary reports as needed to support executive and board meetings, and other organizational communications.

Educational Requirements

Bachelor’s degree in business, healthcare administration, or related field or equivalent combination of education, training and experience.

Experience

• Minimum 5 years of experience in corporate governance, administrative management or project management.
• Experience with a non-profit and/or healthcare organization, preferred.

Skills Required

• Strong communication and interpersonal skills with the ability to interact with all levels of management, employees and external entities and build good working relationships both within and outside the system.
• Well-developed organizational skills with the ability to work independently and initiative to prioritize workload under pressure to achieve tight schedules and deadlines.
• Excellent time management skills; manages work deadlines effectively and delivers on time.
• Demonstrated critical thinking and project management skills.
• Excellent problem-solving skills – looks to actively manage problems and seek resolutions before they become issues.
• Technologically astute; in-depth experience with tools and resources that improve governance efficiency and effective meeting management.
• Ability to multi-task, deal with urgent, potentially high profile and unplanned requests for information and analysis at short notice.
• Demonstrated discretion and confidentiality.
• Demonstrates a strong work ethic; takes pride in work. Maintains a positive attitude with a ‘can do’ approach when faced with challenges.
• Displays flexibility in role and willingness to complete tasks outside the strict JD or in support of team deliverables.
• Acts as a Team Player - seeks to support colleagues without prompting.
• Working knowledge of PC applications, Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) and others.

Communication and Contacts

Requires contacts both inside and outside at all organizational levels. Requires considerable tact, discretion and persuasion to obtain results. May present new methods, programs, and controversial issues.

Benefits Overview
At St. Francis Healthcare System of Hawaiʻi, we believe in sharing the same heart and level of care for our team members as we do for the clients we serve. Our comprehensive benefits are designed with the whole employee in mind. From resources for Professional and Educational development opportunities to an employer matching 403(B) retirement plan, we seek to provide a workplace which helps our team members be their best. Below is a summary of just a few of our employee benefits:

• Medical, Dental, Drug & Vision Coverage
• Flexible Spending Account (for Health and Dependent Care)
• 403(b) Retirement Savings Plan with employer match
• Paid Time Off (PTO) and Extended Sick Leave benefits
• Educational Reimbursement and Professional Leave benefits
• Employee Assistance Program
• Much more!