What are the responsibilities and job description for the Food Pantry Coordinator position at St. Francis House, Inc.?
The Food Pantry Program Coordinator at St. Francis House oversees the daily operations and management of a comprehensive community assistance program, which includes a food pantry, clothing department, utility assistance, and prescription medication support.
This role involves managing volunteers, coordinating services, ensuring smooth program delivery, and fostering a welcoming and supportive environment for needy clients. The coordinator plays a vital role in meeting the needs of the community by delivering essential services with compassion, efficiency, and professionalism.
Key Responsibilities:
Program Operations
- Oversee the day-to-day operations of the food pantry and clothing department, ensuring that shelves are well-stocked, organized, and clean.
- Maintain inventory records for food, clothing, and other supplies; track incoming donations and outgoing distributions.
- Develop and enforce policies and procedures for efficient service delivery to ensure compliance with health and safety regulations and program goals.
- Coordinate utility assistance and prescription medication assistance programs, ensuring clients are connected with appropriate resources and supported throughout the process.
Volunteer Management
- Recruit, train, schedule, and supervise volunteers to support all aspects of the program, including food distribution, clothing sorting, and administrative tasks.
- Provide ongoing support, leadership, and recognition to volunteers to ensure a positive and productive working relationship.
Client Services
- Serve as clients' primary point of contact, providing compassionate and respectful service while assessing needs and connecting them with appropriate resources.
- Ensure accurate and confidential client records are maintained, and assist with data collection for reporting purposes.
- Work collaboratively with clients to address urgent needs such as utilities and medications while guiding additional resources or long-term solutions.
Community Engagement and Partnerships
- Build and maintain partnerships with local organizations, donors, and businesses to secure food, clothing, and funding for the program.
- Represent the organization in the community by participating in events, outreach efforts, and public relations initiatives to increase program visibility and support.
Administrative Responsibilities
- Manage program budgets and expenditures, ensuring efficient allocation of resources.
- Prepare reports on program performance, client demographics, volunteer activity, and inventory levels.
- Identify and pursue funding opportunities, including grants and community donations.
- Monitor program effectiveness and recommend improvements as necessary.
Qualifications:
- Bachelor's degree in social work, Nonprofit Management (preferred but not required), or a related field (or equivalent work experience).
- Minimum of 2 years of experience managing social service programs or nonprofit operations.
- Demonstrated experience working with volunteers and coordinating community outreach efforts.
- Strong organizational and multitasking skills, with the ability to prioritize competing demands.
- Excellent interpersonal and communication skills, with a commitment to treating clients and volunteers with dignity and respect.
- Proficiency in Microsoft Office Suite and database management; familiarity with nonprofit software is a plus.
- Knowledge of local resources and services related to food security, housing, utilities, and healthcare assistance.
- Ability to work flexible hours, including occasional evenings and weekends, to meet program needs.
Preferred Qualifications:
- Abilities (English and Spanish or other languages common to the community).
- Certification in food handling or willingness to obtain.
Work Environment:
This role involves office work, interaction with clients and volunteers, and hands-on work in the food pantry and clothing department. Moderate lifting (up to 30 pounds) may be required.
Compensation:
Salary is commensurate with experience. Benefits may include health insurance, paid time off, and professional development opportunities.
Job Type: Full-time
Pay: From $36,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid sick time
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $36,000
