What are the responsibilities and job description for the Office Support Staff position at St. George Health and Wellness?
Job Overview
We are seeking a dedicated and organized office support staff member to join our team. The ideal candidate will possess strong time management skills and the ability to handle various administrative tasks efficiently. This role is essential in ensuring smooth office operations and providing excellent support to both staff and patients.
Duties
- Greet patients and visitors in a friendly and professional manner
- Answer phones and address patient inquiries or direct calls to the appropriate staff
- Schedule and confirm patient appointments, ensuring accurate records are kept
- Check-in and check-out patients, ensuring all necessary documentation is completed
- Process patient intake forms, insurance information, and payments
- Maintain patient confidentiality in accordance with HIPAA guidelines
- Verify and update patient information in the electronic medical record (EMR) system
- Coordinate with the clinical staff to ensure smooth patient flow
- Handle patient billing and insurance claims, including processing copays and managing financial transactions
- Assist with administrative tasks such as filing, faxing, and managing office supplies
- Manage patient appointment reminders and follow-up communication
- Assist with managing office schedules and ensuring timely patient care
- Provide excellent customer service and ensure a positive patient experience
Requirements
- Familiarity with chiropractic or medical office procedures is a plus
- Bilingual candidates are welcome to enhance communication with diverse clientele.
- Previous experience in office management or as a receptionist is highly desirable.
- Strong time management skills to prioritize tasks effectively in a busy environment.
- Proficiency in using standard office equipment and software applications.
- Excellent proofreading skills to ensure high-quality documentation.
- Ability to maintain confidentiality and handle sensitive information with discretion.
If you are a motivated, friendly, and detail-oriented individual who enjoys working in a healthcare setting, we encourage you to apply!
Job Types: Full-time, Part-time, Contract
Pay: $13.00 - $18.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $13 - $18