Learning and Development Manager

St. James Place is committed to having a workplace culture where people love to come to work, feel appreciated, continue to grow and find meaning in their work.  Are you looking for an opportunity that allows you to contribute your talent and passion while providing Joyful Service?  St. James Place is the right opportunity for you.

Schedule:  Monday - Friday, 8:00am - 4:30pm

Learning and Development Manager

The Learning and Development Manager creates, implements, and evaluates training programs to enhance team member skills and knowledge, aligning with organizational goals.  This position collaborates within the organization to assess learning needs, create tailored learning experiences, and deliver high-quality training.  The Learning and Development Manager fosters a culture of continuous learning for our team members that results in a positive customer service experience for our residents.

Qualifications:

• 5-7 years of experience in learning design and development, talent development, and leadership facilitation
• Bachelor’s degree in Human Resources, Organizational Development, or Talent Development, Training or related field
• Familiarity with e-learning platforms
• Highly proficient computer skills (Microsoft Word, Excel, Outlook, PowerPoint)
• ATD Certification preferred

Competencies:

• Highly motivated, energetic and compassionate
• Strong organizational and time management skills
• Ability to work independently or with minimal supervision
• Ability to be flexible and to adapt to changing needs of the organization
• Strong human relations and interpersonal skills
• Strong leadership and communication skills
• Training and instructional design expertise
• Ability to effectively present information to internal clients.
• Reliable work ethic; good attendance and punctuality
• Ability to read and write in the English language

Work Hours:

• May require working long hours or hours outside of the normal work week.
• Participation in the independent living on-call rotation
• MAY BE DESIGNATED ESSENTIAL PERSONNEL IN THE EVENT OF EMERGENCY SITUATIONS, INCLUDING HURRICANES, EVACUATION, FIRE, FLOOD, ETC., AND BE REQUIRED TO REMAIN ON CAMPUS FOR THE DURATION OF THE EMERGENCY.

Essential Functions:

• Develops and supports an effective on-boarding training process for all new employees
  • Company-wide portion to include knowledge, skills and attitude and delivered in a manner that promotes excitement and enthusiasm to work at SJP
  • Develop and implement appropriate timelines for employee training and success measurement
  • Work with each department to create their own effective training programs
  • Establish an ongoing system to measure the effectiveness of the program; continuously improving
  • Responsible for the maintenance of the training classrooms
• Develop and deliver high quality training for all departments and positions
  • Conducts thorough needs assessments to identify organization and individual learning needs
  • Designs, develops, and implements engaging and effective learning programs, utilizing various methods and technologies
  • Facilitates training sessions, workshops, and other learning activities, ensuring a positive and impactful learning experience
  • Track and evaluate the effectiveness of learning programs, providing feedback and making adjustments to improve outcomes
  • Locates and develops needed training resources and materials; manages the production of consumable training materials (handouts, sign-in sheets, etc.)
• Organizational development
  • Responsible for facilitating and implementing programs and processes to increase efficiency and strengthen team member knowledge, skills, and abilities
  • Partner with SJP leadership to diagnose needs, strengths, and areas for improvement to increase opportunities to achieve goals.
  • Analyze organizational structures, cultures, performance, processes, talent management and leadership development to identify areas for improvement and recommend strategies for change.
  • Collaborate with stakeholders to understand and optimize complex organizational workflows for business impact
• Assists Compliance Director with the management of the healthcare compliance training utilizing the Relias Learning System
  • Ensures that training is consistent with the crosswalks and is up to date and in adherence to applicable law, policy, and guidelines
  • Educates management and team members on the use of the Relias system
  • Provides technical assistance and guidance to staff in completion of their on-line training
  • Monitors the timely completion of required training assignments (new hire orientation, annual training, policy compliance) and required license and certification renewals; keeps Directors and Managers abreast of concerns related to compliance

Leadership:

• Serves as a mentor to staff, encouraging their growth and success
• Attends and participates in various departmental and management meetings as required
• Participates in continuing education opportunities for personal growth and professional development
• Participates in corporate outreach committees, resident events, and staff events
• Maintains memberships in outside organizations for networking and educational opportunities

Physical Requirements:  Ability to assist with resident mobility and transfers. Required extended standing and or walking. Frequent bending and stooping.

Full-time Benefits: