What are the responsibilities and job description for the Banquet Server (On Call) position at St. Jo Frontier Casino?
- Take customers’ orders for the food and beverage.
- Serve food and beverage in a cheerful, efficient manner and in accordance with the St. Jo Frontier Casino.
- Maintain customer’s service standards applicable in the restaurant.
- Remove customer’s soiled plates as soon as the customers have finished eating.
- When no busser is present bus, clean, and reset tables.
- Take all customer complaints to the supervisor or manager present.
- Perform side-work duties on a daily basis and as assigned by the lead or supervisor.
- Clean-up server side of line in the kitchen after each shift when no expeditor is present.
- Follow cleaning lists posted weekly by supervisor and sign off on them.
- Keep work stations and floor stations clean as possible at all times in accordance with the Missouri Health Sanitation’s Laws and Safety.
- Display a positive attitude towards guests and co-workers.
- Maintain a clean storage area, assure all the equipment is in good working order.
- Maintain strict confidence regarding company related matters.
- Comply with company and department policies and procedures.
- Responsible for clocking in and out on time according to work schedule and reporting 8% of your reported tips and signing in daily on a sign-in sheet.
- Responsible for maintaining the personal hygiene standards set by the Food and Beverage Department and in accordance with the companies’ hygiene standards.
- Perform any other duties as apparent or assigned by a lead or supervisor.