Junior Network Administrator

Join one of the largest and most successful privately held commercial real estate firms in the nation. St. John Properties is distinguished by our commitment to customer service, achievements in green building, and top-rated workplace culture. Our staff enjoy benefits that not only make the work week more satisfying, but encourage a healthy lifestyle, support social connections and reward employees for their performance.

Job Summary:

The Junior Network/System Administrator is responsible for the implementation, maintenance, and support of the organization’s IT infrastructure. This role ensures the smooth operation of network systems, data security, and end-user support across multiple locations, while also researching and implementing new technologies to improve operational efficiency.

Job Duties and Responsibilities:

• Maintain and troubleshoot network infrastructure, including LAN/WAN, VPN, and cloud-based systems.
• Provide technical support for 150 users across multiple locations, including desktops, laptops, smartphones, tablets, and other devices.
• Install, configure, and upgrade network software programs such as MRI, Nexus Payables BudgetTrac, AutoCAD, Microsoft Office, Apple iOS, and Windows Server environments.
• Manage Windows Server environments including Active Directory, MS Exchange, MS SQL, and virtualization platforms.
• Implement and manage security policies, firewalls (WatchGuard), data encryption, and endpoint protection solutions.
• Administer disaster recovery planning, including backup and recovery solutions and ensuring business continuity.
• Maintain and improve the company’s video conferencing systems and collaboration tools.
• Research, recommend, and implement new hardware, software, and emerging technologies to improve efficiency and security.
• Create and maintain technical documentation, network diagrams, and user guides for IT infrastructure and best practices.
• Collaborate with third-party vendors and service providers to ensure the optimal performance of IT systems.
• Monitor system performance, analyze logs, and proactively resolve potential issues before they impact business operations.
• Assist in the development and enforcement of IT policies, procedures, and security protocols to ensure compliance with industry best practices and regulatory standards.
• Train employees on IT security awareness, best practices, and system usage.
• Provide on-call support as needed to resolve urgent IT issues.

Required Qualifications and Experience:

• Bachelor’s degree in Information Systems, Computer Science, or a related field (or equivalent experience).
• 5 years of hands-on experience managing Windows Server environments, network administration, and IT support.
• Strong expertise in Windows Networking, MS Exchange, MS SQL, and Active Directory.
• Experience with firewall administration, security protocols, and endpoint protection (WatchGuard Firewalls preferred).
• Familiarity with Apple iOS devices and hardware in an enterprise setting.
• Hands-on experience with server hardware, virtualization platforms, and backup solutions.
• Strong troubleshooting and analytical skills to diagnose and resolve complex network and system issues.
• Ability to work independently while effectively communicating with all levels of the organization, including executive leadership.
• Knowledge of cloud computing platforms (e.g., Microsoft Azure, AWS) is a plus.
• Experience managing IT asset inventory and lifecycle management.
• IT certifications such as CompTIA Network , Security , Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA) are preferred.

Additional Requirements:

• Regular onsite attendance is an essential function of the job.
• Ability to lift up to 50 lbs. and perform hardware installations as needed.
• Occasional travel to remote office locations may be required.

Local candidates only within the commutable Baltimore area.