Medical Assistant Floater

Medical Assistant FloaterLast Revised & Approved 20120112Version #3Job Title : Medical Assistant Floater FLSA Status : Non-exemptReports To : Clinic Manager Union Position : YesApproved By : Director of Human Resources Department : OperationsApprovedDate : Jobs Supervised : NoOUR MISSION is to eliminate health disparities and foster community well-being by providing andpromoting the highest quality care in South Los Angeles.OUR VISION : St. John's Well Child and Family Center will be a leader, catalyst, and model for the bestcare, long-term community health improvements, and sustainable, health-enhancing system andstructures in Los Angeles.OUR CORE VALUESDignityWe honor and respect every person we encounter as a valued member of the human family whose giftsand rights are to be protected.ExcellenceWe support and champion individual and organizational growth, accountability, creativity, teamwork, andcommitment to quality, and the best standard of care.Well-BeingWe promote and advocate for the full integration of our patient's physical and mental health with theirneeds as an active member of a vibrant and just community.Social JusticeWe collaborate with others to develop systems, organizations, and programs that address the needs ofand empower all members of our community with a preference for the most vulnerable anddisadvantaged.JOB SUMMARYThe Medical Assistant providers assistance with various healthcare services following established policiesand protocols including but not limited to conducting routine lab studies, obtaining specimens, andassisting with administrative functions. Administrative duties may include scheduling appointments,maintaining medical records, billing, and coding for insurance purposes. Clinical duties may include takingand recording vital signs and medical histories, preparing patients for examination, drawing blood, andadministering medications as directed by the provider. This position may assist in examination andtreatment of patients, and may provide translation services for patients.IMPORTANT NOTE : As a Medical Assistant Floater, the incumbent is required to travel to different cliniclocations, at times without advance notice. While St. John's may assign an MA Floater to a clinic / localarea on a regular basis, a change in assignment can happen at any time. MA Floaters are required torespond to the new assignment within the timeframe outlined. No guarantees are made as to permanentplacements at a clinic.ESSENTIAL DUTIES AND RESPONSIBILITIESPerforms a combination, but not necessarily all, of the following duties : Page 2 of 4Medical Assistant FloaterLast Revised & Approved 20120112Version #3- Interview patients, take vital signs (such as pulse rate, temperature, blood pressure, weight andheight) and record information;- Properly utilize Electronic Health Records system, recording all required and / or relevantinformation in the system;- Prepare treatment rooms for examination of patients;- Drape patients with covering and positions instruments and equipment;- Hand instruments and materials to medical provider as directed;- Clean and sterilize instruments;- Operate X rays, electrocardiograph (EKG), and other equipment to administer routine diagnostictest or calls medical facility or department to schedule patients for tests;- Give injections or treatments, and performs routine laboratory tests;- Key data into computer to maintain office and patient records as necessary (Misys, LINK);- Keep exam and treatment rooms clean, well-stocked;- Set up equipment in exam rooms;- Perform hearing screening, plotting growth parameters;- Advise patients concerning preparation for tests;- Document administration of immunizations and medications in chart;- Administer immunization injections / treatments (must be done only with licensed provider onpremises);- Call patients to provide normal and abnormal lab results;- Keep logs : lead, medications, record refrigerator temperature and zero scales daily and abnormalTB results;- Calibrate lab machines as needed and urine machines monthly;- Provide translation for providers or arrange for translation services;- Travel between clinic sites to cover staffing shortages;- Provide back-up to front desk responsibilities including receptionist duties, clerical duties such asfilling out forms, answering telephones or filing;- Electronic Health Record (EHR) inputting prescriptions and patients chart;- Practice Management System (PMS) Registration, Scheduling and Billing;- File medical charts when needed;- Maintain patient flow to reduce waiting time;- Perform lab proficiency testing, run in-house lab tests, prepare outside lab specimens, check laborders and bills for accuracy;- Participate in MA review of charts;- Send out Medical Records when requested by other offices;- Attend staff meetings;- Inventory and order medical supplies and materials;- Notify Clinic Manager when supplies need to be ordered or when vaccines or medications areout;- Serve as advocate for Indigent Program organizing forms for providers, instructing patients,helping patients complete forms and serving as liaison with drug companies;- Comply with all personal medical requirements including but not limited to : annual physical,current vaccinations (MMR, Tdap, Influenza, Hepatitis B), and TB testing (skin test or chest x-ray);- Attend meetings, trainings, and other work-related events as needed; and- Other duties may be assigned or may be modified as business needs dictate.Supervisory Responsibilities- This position has no supervisory responsibilities.Page 3 of 4Medical Assistant FloaterLast Revised & Approved 20120112Version #3Responsibility to Team : Actively support assigned team / department by participating in and supporting all team / departmentalinitiatives, proactively communicating with supervision, meeting assigned goals and objectives, andcommitting to embracing process improvement initiatives.Responsibility to Organization : Actively support SJWCFC by consistently meeting St. John's Mission, Vision, and Values; modelingpositive interactions with patients, staff, and community; keeping informed of internal (e.g. policies andprocedures) and external (e.g. legal or political matters) which may affect business.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and / or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.Education & Experience- Medical Assistant Certificate required, with certification from an accredited program that meetsACA requirements strongly preferred;- Two years' related experience;- Medical terminology knowledge;- Strong charting / documentation skills;- Pediatric vaccination knowledge preferred;- Experience in community organizing;- Experience working in underserved communities such as undocumented workers,unaccompanied minors, LGBT populations, communities of color, youth / adolescents, and thoseexperiencing homelessness, substance abuse, and / or mental illness; and- Bilingual English / Spanish required (read, write, speak).Licensure / Certification - Employees are responsible for maintaining individual certifications as requiredby job function or by law and provide verification and recertification when requested by management : - CPR certification- BCLS, OSHA, Phlebotomy, and First Aid Certification- Medical Assistant Certificate- Reliable transportationLanguage SkillsAbility to read, analyze and interpret general business periodicals, professional journals, technicalprocedures, or governmental regulations. Ability to write reports, business correspondence, andprocedure manuals. Ability to effectively present information and respond to questions from groups ofmanagers, clients, customers, and the general public. Bilingual English / Spanish (read, write, speak)required.Reasoning AbilityAbility to define problems collects data, establish facts and draw valid conclusions. Synthesize complexor diverse information. Ability to interpret an extensive variety of technical instructions in mathematical ordiagram from and deal with several abstract and concrete variables. Ability to interpret situations,characteristics, behavior, etc. and respond appropriately.Computer SkillsTo perform this job successfully, an individual should have strong knowledge of MS Outlook, MS Excel,MS Word, and Internet software. EHR and PMS experience strongly preferred.Page 4 of 4Medical Assistant FloaterLast Revised & Approved 20120112Version #3PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit; use hands to finger,handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required tostand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 40pounds. Specific vision abilities required by this job include close vision, distance vision, color vision,peripheral vision, depth perception and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee establishes and maintains effective workrelationships with co-workers and customers, maintains regular attendance, understands and carries outa variety of oral and written instructions, has knowledge of proper English usage, grammar, punctuation,spelling, and vocabulary, has the ability to learn office principles, practices, and methods, understandsfiling systems, including numerical, alphabetical, and chronological, learns a variety of procedures,policies, and services of the assigned work unit or program, performs assigned duties with efficiency andaccuracy and maintains confidentiality. The employee is occasionally exposed to moving mechanicalparts and risk of electrical shock. The noise level in the work environment is usually moderate.NOTEThe statements herein are intended to describe the general nature and level of work performed byemployees, but is not a complete list of responsibilities, duties, and skills required of personnel soclassified. Furthermore, they do not establish a contract for employment and are subject to change at thediscretion of the employer.SignaturePrint Name Date