What are the responsibilities and job description for the Community Outreach Associate - Care Management #28 position at St. John's Episcopal Hospital?
Who We Are:
St. Johns Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.
Come Grow With Us!
Type: Full-Time (75 hours biweekly)
Shift: Days
Hours: 8:00 AM - 4:30 PM
Pay: $31.20 - $36.78 per hour
Job Summary:
The Community Outreach Associate performs a variety of supportive services with the focus on facilitating effective communication and sharing of information between departmental staff and external customers and other departments. Responds to referrals around services for patients in the TOC scope of services. Conducts follow-up phone calls within 24-48 hours post discharge. Ensures patient's care is coordinated and meets post discharge needs. Makes Home/Community visits to patients as needed. Triages calls to appropriate team members. Assists patients with completing applications for entitlement benefits.
Requirements:
- Bachelor's Degree in Social Work or Health related field required
- Bilingual English/Spanish required
- Experience working in a health care office or setting
- Knowledge of health insurance information and health terminology
Salary : $31 - $37
