Supportive Housing Case Manager

To be considered for any SJCS careers all applicants must apply using this link SJCS Careers

About St. Johns Community Services

As one of the oldest non-profit organizations founded in the District of Columbia, St. Johns Community Services (SJCS) is committed to supporting and advocating for people of all abilities. SJCS works to cultivate caring communities to ensure that all people have the opportunity to thrive, and no one is left behind. We support individuals living with intellectual and developmental disabilities as well as adults and children experiencing hunger and homelessness in 4 states and the District of Columbia.

At SJCS, we pride ourselves in meeting every person we support where they are, learning who they are, and affirming their individuality, unique strengths, and hopes. Its why we exist. Advancing inclusive communities where every person, regardless of circumstances, has the right and opportunity to live their best life is our mission, and our mission is what drives us and is at the heart of our services and programs.

What are we looking for?

The Supportive Housing Case Manager is a remote case management position working primarily in the field, assisting people we support with assessment, housing searches and placement, community linkage, life skills training and support. This individual will leverage motivational interviewing and person-centered strategies to help individuals develop and work to achieve personal goals and hope for the future. The primary responsibility is to support four to six transition-aged youth in their transition from homelessness to safe, stable housing.

Your overall essential responsibilities will be the following:

• Work collaboratively, respectfully, and effectively with individuals served, homeless services team and community services providers.
• Assist transition-aged youth in the permanent supportive housing program with housing search and placement.
• Work effectively with transition-aged youth experiencing homelessness to develop and act on an individualized services plan.
• Provide linkage to community supports, services and benefits in line with the shared goals and vision of the individual served.
• Establish warm connections to mainstream and community-based resources.
• Utilize clinical support to assist individuals in overcoming barriers, working through setbacks, and developing and maintaining hope and a personal vision for a better tomorrow.
• Maintain a positive and effective relationship with property management, ensuring that participants are aware of their rights and responsibilities as tenants.
• Attend and gain knowledge and experience in line with HUD and CoC-defined skills, training, and best practices.
• Maintain up-to-date case records.

This list of responsibilities, skills, efforts, or working conditions associated with this position is not in its entirety as other duties may be assigned and are expected to be followed.

Required Qualifications

• High school diploma or equivalent (required).
• A minimum of one years experience providing services to transition-aged youth experiencing homelessness (required).
• Excellent written and oral communication skills.

Preferred Qualifications

• Understanding of and ability to provide:
  • Motivational Interviewing,
  • Person-Centered support,
  • Housing first approach
• Ability to gain and demonstrate a thorough understanding of St. Johns Community Services policies and procedures.
• Ability to establish and maintain effective working relationships with landlord partners, representatives from other agencies, other benefits/service providers, and the public.
• Ability to use sound judgment when making decisions.
• Ability to know professional and interpersonal boundaries.
• Ability to demonstrate a consistently empathetic and assume-the-best attitude in all interactions with residents and staff.
• Ability to stay committed to empowering residents to achieve their own individualized service plan goals.
• Ability to build trust and rapport with residents from a person-centered approach while holding appropriate professional boundaries in all interactions.
• Ability to be a proactive and flexible team member, including a willingness to ask for clarification, help, and feedback as needed.
• Ability to demonstrate a calm, composed, and de-escalating demeanor and appropriately utilize de-escalation and crisis intervention skills as needed.
• Knowledge of mental health first aid and principles of de-escalation techniques.
• Excellent interpersonal communication, verbal and written.

All SJCS employees must:

• Obtain a valid health certificate to meet SJCS or current funding authority requirements as required.
• Meet SJCS and the funding authority requirement of criminal background and record checks.

Physical and environmental conditions include:

• Services will be primarily provided in the field, meeting with individuals in their home, supporting community linkage and regular use of a personal vehicle.
• The work requires no unusual demand for physical effort but is an active position.

The hiring range for this position ranges from $31 to $33 and is dependent on experience. This is a hybrid, part-time role with most hours spent in the field supporting individuals in their homes. The schedule is flexible with 22-26 hours expected per week.

Other benefits include the following:

• Medical, dental, vision, STD, and other benefits and company contributions
• Retirement plans.
• Company paid LTD.
• Connectivity reimbursements (some employees)
• PTO, Vacation, and sick time off.
• Flexibility
• Helping other people live their best life!

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Do you think that you are a great fit for this position? We are waiting for you to join our team! Apply today on our company website SJCS Careers to be considered.