What are the responsibilities and job description for the Administrative Assistant position at St. Johns County Board of County Commissioners?
JOB
St. Johns County Board of County Commissioners is seeking an entry level candidate to serve as an Administrative Assistant for our well-established Solid Waste Division in the Public Works Department located in beautiful St. Augustine, Florida. St. Johns County residents enjoy a healthy quality of life with many perks including one of the top rated public school systems in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation’s oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County! The Solid Waste Division strives to manage waste and recyclable materials as resources for the future benefit of our community with a focus and commitment towards providing residents, commercial businesses, and local governments with efficient, effective and environmentally conscientious programs and services.Employees work in a team-oriented environment in a variety of divisions to provide the best services to our citizens. The newly selected Administrative Assistant will be responsible for providing customer service utilizing our inbound call center and administrative support for Solid Waste operations.
EXAMPLE OF DUTIES
The ideal Administrative Assistant candidate must possess one to three years of experience providing customer service, share St. Johns County’s core values of compassion, innovation, and trustworthiness and must work well in a collaborative team environment. Some of the specific tasks include but are not limited to: Provides information and referral services regarding the St. Johns County Solid Waste Division.Processes incoming and outgoing mail, as well as other communications.Answers phones. Processes service requests: takes information from customer, relays programmatic information to customers, builds service requests and forwards information to contractor for resolution. Follows up with customers once contractor has addressed issue. Alerts and makes recommendations to supervisor for additional action items if non-satisfactory response.Assists with the preparation of documents (may include but not limited to minutes, correspondence, legal advertisements, notary public services, fee collection, and forms, agendas or reports for other County departments).Provides support for community outreach programs.Provides data entry and record maintenance for countywide database systems (both electronic and paper files) which may include but is not limited to employee records, payroll records, and the use of Countywide systems for PANs, project records, accounts payable/receivable, supply orders, work orders, PRIDE, WATS, or MIS help desk.May provide general support to other Solid Waste staff as assigned.Maintains a full-time presence on the job.Performs other duties as assigned.
SUPPLEMENTAL INFORMATION
NOTE TO APPLICANTS: Candidates may apply through St. Johns County’s Online Application System: https://www.governmentjobs.com/careers/sjcfl Applications must be submitted through St. Johns County’s Online Application System in order to be considered. Paper documents, emailed resumes or otherwise are not accepted in lieu of an application. All applications must be submitted before the advertised closing date.St. Johns County Board of County Commissioners is a drug free workplace and equal opportunity employer.All employment actions are taken without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information.
St. Johns County Board of County Commissioners is seeking an entry level candidate to serve as an Administrative Assistant for our well-established Solid Waste Division in the Public Works Department located in beautiful St. Augustine, Florida. St. Johns County residents enjoy a healthy quality of life with many perks including one of the top rated public school systems in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation’s oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County! The Solid Waste Division strives to manage waste and recyclable materials as resources for the future benefit of our community with a focus and commitment towards providing residents, commercial businesses, and local governments with efficient, effective and environmentally conscientious programs and services.Employees work in a team-oriented environment in a variety of divisions to provide the best services to our citizens. The newly selected Administrative Assistant will be responsible for providing customer service utilizing our inbound call center and administrative support for Solid Waste operations.
EXAMPLE OF DUTIES
The ideal Administrative Assistant candidate must possess one to three years of experience providing customer service, share St. Johns County’s core values of compassion, innovation, and trustworthiness and must work well in a collaborative team environment. Some of the specific tasks include but are not limited to: Provides information and referral services regarding the St. Johns County Solid Waste Division.Processes incoming and outgoing mail, as well as other communications.Answers phones. Processes service requests: takes information from customer, relays programmatic information to customers, builds service requests and forwards information to contractor for resolution. Follows up with customers once contractor has addressed issue. Alerts and makes recommendations to supervisor for additional action items if non-satisfactory response.Assists with the preparation of documents (may include but not limited to minutes, correspondence, legal advertisements, notary public services, fee collection, and forms, agendas or reports for other County departments).Provides support for community outreach programs.Provides data entry and record maintenance for countywide database systems (both electronic and paper files) which may include but is not limited to employee records, payroll records, and the use of Countywide systems for PANs, project records, accounts payable/receivable, supply orders, work orders, PRIDE, WATS, or MIS help desk.May provide general support to other Solid Waste staff as assigned.Maintains a full-time presence on the job.Performs other duties as assigned.
SUPPLEMENTAL INFORMATION
NOTE TO APPLICANTS: Candidates may apply through St. Johns County’s Online Application System: https://www.governmentjobs.com/careers/sjcfl Applications must be submitted through St. Johns County’s Online Application System in order to be considered. Paper documents, emailed resumes or otherwise are not accepted in lieu of an application. All applications must be submitted before the advertised closing date.St. Johns County Board of County Commissioners is a drug free workplace and equal opportunity employer.All employment actions are taken without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information.
