EMS Billing Manager

St. Johns County Board of County Commissioners is seeking a EMS Billing Manager for our well-established Fire Rescue Department whose headquarters are located in beautiful St. Augustine, Florida.

St. Johns County residents enjoy a healthy quality of life with many perks including one of the top-rated public-school systems in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation’s oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County!

The St. Johns County Fire Rescue Administrative Division is responsible for the support of the operations and management of Fire Rescue facilities and equipment.

Employees work in a team-oriented environment in a variety of situations with two primary goals in mind: to provide a fire safe environment for our citizens and visitors and to provide quality customer service while working to support Fire Rescue.

The newly selected EMS Billing Manager will be responsible for conducting billing, scheduling, tracking projects, working with multiple divisions, communicating with citizens, and work as a part of Fire Rescue. This work is often completed by assignment without direct supervision.

Examples of Duties:

The ideal EMS Billing Manager candidate must possess St. Johns County’s core values of Dedication, Openness, Adaptability, Visionary, Fiscal Responsibility, Integrity, and Humility. Some of the specific tasks include but are not limited to:

• Trains, assigns, directs, supervises, evaluates and disciplines personnel.
• Responds to complex questions from the general public regarding EMS billing policies and procedures.
• Serves as a practice expert on all issues relating to coding and billing for the department.
• Manages the investigation and resolution of billing discrepancies and errors.
• Performs and prepares insurance verification, payment posting, reimbursement management, claims submissions, account refunds, appeals, collection actions, records requests and subpoenas, pre-billing and accounts receivables follow-up.
• Allocates efficient workflow processes and helps to resolve scheduling conflicts.
• Coordinates the time off requests of team members to ensure department efficiency is not negatively affected.
• Processes administrative and year end write offs in accordance with County policy.
• Ensures adherence of procedures which comply with State and Federal requirements, regulations, and guidelines.
• Ensures appropriate staff training is provided as needed.
• Receives and assists departmental chiefs in resolving patient’s complaints.
• Maintains full-time presence on the job.

Minimum Qualifications:

Candidates for the EMS Billing Manager are encouraged to apply if they meet the following minimum qualifications:

• High school diploma or equivalent recognized certification.
• Minimum of three (3) years progressively responsible related experience; including one (1) year supervisory experience.
• Must have or obtain NAAC’s Certified Coder Certificate within six (6) months of employment.
• Ability to be bonded.
• Must possess and maintain a valid Florida driver’s license and any other endorsements necessary to legally operate vehicles used while assigned to this position.
• Must possess good interpersonal and communication skills in order to serve others.
• Must be able to comprehend, speak and write the English language.
• Must be able to operate a computer.

NOTE TO APPLICANTS:

Candidates may apply through St. Johns County’s Online Application System: https://www.governmentjobs.com/careers/sjcfl

Applications must be submitted through St. Johns County’s Online Application System in order to be considered. Paper documents, emailed resumes or otherwise are not accepted in lieu of an application. All applications must be submitted before the advertised closing date.

St. Johns County Board of County Commissioners is a drug free workplace and equal opportunity employer.

All employment actions are taken without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information.

Job Type: Full-time

Pay: $57,640.56 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift

Work Location: In person

Salary : $57,641