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Patient Satisfaction Survey Database Administrator

St. Joseph's Health
Paterson, NJ Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/3/2025
Patient Satisfaction Survey Database Administrator

Paterson, NJ, United States

JOB DESCRIPTION

The Patient Satisfaction Survey Database Administrator will be responsible for managing and maintaining the Press Ganey database to ensure CMS compliance, installing, configuring, monitoring, maintaining, and optimizing Press Ganey database performance. In addition, this position will collect, review, and report patient experience data to find trends, measure performance, and identify opportunities for improvement in quality initiatives in collaboration with the Department Managers and Director.

QUALIFICATIONS

Bachelor’s degree in computer and information technology or related field; or equivalent experience (8 years of experience and deep understanding of database administration concepts; certifications such as DBA (Database Administrator) is a plus). Master’s Degree preferred. Knowledge of healthcare industry standards and regulations (CMS, HIPAA). Knowledge of the Microsoft suit programs. Proficient in Excel to include Dashboards, Power Query, Pivot Tables, Slicers, and VBA (visible basic application). Access experience with query writing and data mining. Experience with SQL programming for Cerner system. Excellent analytical, problem-solving, and communication skills. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Knowledge of Lean Six Sigma or other quality improvement methodologies.

ABOUT US

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

ABOUT THE TEAM

St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures.

The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics.

The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.

JOB INFO

    Job Identification
    20250630
    Job Category
    Information Technology
    Posting Date
    04/02/2025, 12:00 PM
    Job Schedule
    Full time
    Job Shift
    Day
    Locations
    St. Joseph's University Medical Center

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