What are the responsibilities and job description for the Business Permit Support Specialist position at St. Joseph Missouri?
DEPARTMENT: PLANNING AND COMMUNITY DEVELOPMENT
DIVISION: BUILDING DEVELOPMENT
SALARY: NEGOTIABLE
CLOSING DATE: UNTIL FILLED
Job Summary/Scope
Performs administrative and permitting functions within the Building Development Division. No supervisory or budgetary responsibilities.
Essential Duties and Responsibilities
Performs administrative duties in support of the office staff, boards and commissions.
Coordinates permit activities with other personnel.
Arranges times and notifies participants of meeting times and locations.
Processes all administrative documentation associated with issuance of building permits, includes checking applications for completeness and for conformance to appropriate codes.
Records minutes and transcribes results of hearings and meetings of boards and commissions as directed.
Assists with new business licenses and directs business owners through the licensing process.
Assists the Building Development Division in issuance of building permits, trade licensing and scheduling inspections as needed in the absence of permit clerks.
Completes periodic reporting requirements in accordance with established schedules.
Maintains all files related to Division’s functions.
Maintains and processes permits and archives permits.
Provides customer service on the phone and at the counter.
Assists building inspectors and Plans Review Coordinator with secretarial duties.
Processes testing, licensing, licensing renewals, insurance and bonding for the appropriate trades.
Regular and reliable attendance.
Other Duties and Responsibilities
Performs all other related duties as assigned.
Employee Behavior and Conduct
City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful.
Required (Essential) Knowledge, Skills and Abilities
Knowledge of general clerical and office procedures and practices.
Ability to communicate efficiently and effectively.
Strong interpersonal and customer service skills.
Knowledge of Microsoft Office products.
Knowledge of real estate procedures as well as construction terminology is preferred.
Superior typing and computer skills.
Must have the ability to record notes and to transcribe minutes of meetings and hearings.
At least one year experience in customer service or a related field.
Must have high level of skill in dealing with the public where difficult situations are commonplace.
Material and Equipment Directly Used
Use a variety of office equipment including a computer, printer, copier, scanner, 10-key, telephone and other standard office materials and equipment. There may be times when use of personal vehicle may be required.
Working Environment/Physical Requirements
Work is performed in an office setting with a controlled environment. Periods of prolonged standing when assisting the public. Work involves sitting, bending and reaching. Seldom need to lift more than 10 to 20 pounds. Some overnight or day travel may be required for business purposes. Vacation and other leave scheduling shall be requested and approved by the appropriate supervisor.
Education
High School diploma or equivalent required.
Passing of a drug screening required prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
The City is a Governmental entity subject to Section 504 of the Rehabilitation Act of 1973, which requires that otherwise qualified handicapped individuals be protected from discrimination.
DIVISION: BUILDING DEVELOPMENT
SALARY: NEGOTIABLE
CLOSING DATE: UNTIL FILLED
Job Summary/Scope
Performs administrative and permitting functions within the Building Development Division. No supervisory or budgetary responsibilities.
Essential Duties and Responsibilities
Performs administrative duties in support of the office staff, boards and commissions.
Coordinates permit activities with other personnel.
Arranges times and notifies participants of meeting times and locations.
Processes all administrative documentation associated with issuance of building permits, includes checking applications for completeness and for conformance to appropriate codes.
Records minutes and transcribes results of hearings and meetings of boards and commissions as directed.
Assists with new business licenses and directs business owners through the licensing process.
Assists the Building Development Division in issuance of building permits, trade licensing and scheduling inspections as needed in the absence of permit clerks.
Completes periodic reporting requirements in accordance with established schedules.
Maintains all files related to Division’s functions.
Maintains and processes permits and archives permits.
Provides customer service on the phone and at the counter.
Assists building inspectors and Plans Review Coordinator with secretarial duties.
Processes testing, licensing, licensing renewals, insurance and bonding for the appropriate trades.
Regular and reliable attendance.
Other Duties and Responsibilities
Performs all other related duties as assigned.
Employee Behavior and Conduct
City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful.
Required (Essential) Knowledge, Skills and Abilities
Knowledge of general clerical and office procedures and practices.
Ability to communicate efficiently and effectively.
Strong interpersonal and customer service skills.
Knowledge of Microsoft Office products.
Knowledge of real estate procedures as well as construction terminology is preferred.
Superior typing and computer skills.
Must have the ability to record notes and to transcribe minutes of meetings and hearings.
At least one year experience in customer service or a related field.
Must have high level of skill in dealing with the public where difficult situations are commonplace.
Material and Equipment Directly Used
Use a variety of office equipment including a computer, printer, copier, scanner, 10-key, telephone and other standard office materials and equipment. There may be times when use of personal vehicle may be required.
Working Environment/Physical Requirements
Work is performed in an office setting with a controlled environment. Periods of prolonged standing when assisting the public. Work involves sitting, bending and reaching. Seldom need to lift more than 10 to 20 pounds. Some overnight or day travel may be required for business purposes. Vacation and other leave scheduling shall be requested and approved by the appropriate supervisor.
Education
High School diploma or equivalent required.
Passing of a drug screening required prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
The City is a Governmental entity subject to Section 504 of the Rehabilitation Act of 1973, which requires that otherwise qualified handicapped individuals be protected from discrimination.
