What are the responsibilities and job description for the Clinic Scheduling Coordinator position at St. Joseph Physician Services?
Description
At. St. Joseph Regional Medical Center, an affiliate of ScionHealth, we recognize that our patients deserve qualified, engaged, and competent healthcare professionals. And we know that our healthcare professionals deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop in their chosen disciplines. The heart of St. Joe’s is in its people, making our hospital a family that only the best is invited to join. If you feel that your skills and compassion fit with our vision for healthcare, we invite you to apply today.
Primary Duties
- Schedules all patients by phone or in person. Schedules appointments to maximum effectiveness for the facility and provider.
- Communicates with patient and family any pre and/or post instructions. Escalates any questions/concerns as needed.
- Coordinates with Patient Financial Services to inform patient of financial responsibility, including prior authorization of procedures.
- Performs duties of a Patient Access Representative as needed. Assists and backs up support areas as needed/applicable.
Scion Health considers a consistently positive, cooperative, self-motivated, courteous, and professional attitude to be an essential function of every position. While different positions have different primary areas of responsibility, everyone needs to work as a team, and we expect all employees to roll up their sleeves and pitch in as necessary to get the job done.
Employees must be able to relate to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes, (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond appropriately to constructive feedback from a supervisor.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technological developments) dictate.
Qualifications
Required:
- High School Diploma/GED diploma
- Experience using Microsoft Office applications, including Word, Excel and Outlook.
- Medical Terminology knowledge
Preferred:
- Prior medical office experience and/or completed externship with applicable school program.
- Patient scheduling experience.
