Clinic Triage Nurse - PRN

At. St. Joseph Regional Medical Center, an affiliate of ScionHealth, we recognize that our patients deserve qualified, engaged, and competent staff. And we know that our staff deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop. We have a positive, hopeful, and resilient leadership team that is solely focused on taking care of the heart of St. Joe’s – the people who work here. If you feel that your skills and compassion fit with our vision for person-centered care and evidence-based practice, and you would like to belong to a hospital family that only the best are invited to join, we invite you to apply today. 

Serving as a liaison between St. Joseph Medical Group clinic’s patient population and clinical staff, the Triage Nurse assumes the responsibility for telephone correspondence with patients and pharmacies and works to preserve patient well-being by providing nursing triage services, consultation, and education over the phone in an efficient and patient-friendly manner.  Under the general supervision of the Clinic Manager, this position contributes to efficient operations at St. joseph Medical Group Clinics, as it helps to reduce unnecessary visits to service sites while promoting quality patient care.

Primary Duties

• Assess, plan, implement and evaluate patient care needs. This includes assessing patient’s condition, triaging patient phone calls, counseling patients, providing patient education, taking patient histories, administering prescribed medications, changing dressings, cleaning wounds and monitoring patient vital signs. 
• Demonstrates critical thinking skills necessary for appropriate patient care and interaction with providers and support staff. 
• Documents patient care in the healthcare record according to established standards.
• Ensures own professional effectiveness through education and professional development.
• Participates in the development of and maintains established policies, procedures and objectives; quality improvement; safety; environmental and infection prevention programs.
• Performs other duties as assigned.

Scion Health considers a consistently positive, cooperative, self-motivated, courteous, and professional attitude to be an essential function of every position.  While different positions have different primary areas of responsibility, everyone needs to work as a team, and we expect all employees to roll up their sleeves and pitch in as necessary to get the job done.

Employees must be able to relate to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes, (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond appropriately to constructive feedback from a supervisor.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technological developments) dictate.