Demo

Patient Access Registrar - PRN

St. Joseph Regional Medical Center
Lewiston, ID Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/29/2025
Description


Job Summary

  • Assists in coordinating the activities between scheduling, insurance verification and pre-certification
  • Collaborates with a variety of personnel and departments to ensure smooth clinic operations

Primary Duties

  • Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay, co-insurance, for scheduled appointment/procedure, etc.
  • Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival
  • Stays current with insurance requirements
  • Responds to customer’s inquiries in a timely and professional manner
  • Assists with departmental coverage as needed
  • Manages daily appointment schedules which may include reminder calls and calling all referrals
  • Collects co-pays and perform co-pay reconciliation
  • Responsible for scanning and accurately placing documents, results, into the patient electronic medical record
  • Responsible for reviewing the patient electronic medical record in advance of patient appointment to assure that all required documents are in place.
  • Establishes priorities and accomplishes task in a timely manner
  • Performs other duties as assigned

Qualifications


EDUCATION & EXPERIENCE

Required:

  • One year customer service experience.
  • Experience using Microsoft Office applications, including Word, Excel and Outlook.

Preferred:

  • High School Diploma/GED diploma.
  • One year of medical office or related experience.
  • Demonstrated knowledge of Medical Terminology and CPT/ICD9 coding.
  • Knowledge of insurance process and regulations.

WORKING CONDITIONS

  • Must possess appropriate knowledge/skill to work in environment where there is potential for contact with communicable diseases, odors, fumes and other biohazards
  • Possess ability to communicate verbally and in writing; hearing adequate to respond appropriately to phone, equipment, alarms, etc.

GENERAL POSITION INFORMATION

  • The position is essential for the functioning of the St Joseph Medical Group
  • The work load is generated by the number of patients the providers encounter each day
  • Requires ability to make decisions and judgments based on knowledge and experience

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