Full-time Associate Director of Behavioral Health

St. Joseph's Addiction Treatment and Recovery Centers

Location: Malone Outpatient Clinic - Malone, NY

Position: Full-time Associate Director of Behavioral Health

Shift/Schedule: Monday-Friday, 8:00am-4:30pm

Pay Range: $78,200.00/year to $89,590.00/year

Position Type/Expected Hours of Work: Full Time/40 hours per week. (Hours and schedules may vary depending on company need and workload. Employees will be given as much advance notice as possible when such changes occur.

Position Summary: The Associate Director, Behavioral Health will report to the Director of Behavioral Health, St. Joseph’s. The Associate Director will have oversight for all current business and clinical functions within the assigned clinics, serving as a leader and role-model. The Associate Director also serves as a member of the Behavioral Health leadership team- collaborating on organizational business issues, communicating appropriate messages, and supporting and driving organizational initiatives. Responsible for implementing innovative and profitable clinical models.

Essential Duties:

Oversees the activities of Team Leads to ensure appropriate staff are hired and onboarded effectively and receive ongoing supervision, training, and performance appraisals.

Collaborates with nursing and leadership to monitor and support the provision of high-quality services.

Continuously identifies and implements strategies to maximize efficiency, productivity, and resource allocation, including regular reviews of productivity, quality, and compliance data.

Ensures that clinician and paraprofessional caseloads are continuously maximized.

Ensures that compliance measures are met including overseeing clinic opening/closing, documenting incident occurrence reports, preparing for and completing clinic audits/reviews/surveys, and maintaining all safety precautions, as well as collaborating with compliance leadership.

Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service.

Drives improvement efforts through effective staff involvement, project management, and communication. Implements changes and keeps staff up to date with clear and concise communications.

Ensures all financial management procedures are followed.

Drives clinical excellence and the development of best practice models to ensure teams are providing exceptional care.

Ensures timely submission of reports, accounts payable documentation, payroll, and other materials required to support effective department operations.

Participates in clinic treatment team meetings as required.

Participates in a wide variety of related projects and other duties in support of efficient department operations.

Provides Associate Director coverage at other facilities in the assigned region when needed.

Education and Training:

Bachelor’s degree in social work/mental health, health and human services, business administration, or public health with 5 years of experience, 2 of which is in a supervisory capacity required. Master’s degree is preferred. QHP required.

Experience with OMH, OASAS, and DOH regulations and programs required.

Qualifications and Requirements:

Experience providing effective leadership to clinicians and paraprofessionals.

Ability to refine, reorganize, or redirect workflow in a timely manner to optimize resources.

Ability to adapt quickly in a fast-paced environment.

Strong customer service orientation and the ability to effectively address concerns and resource problems in a timely, win-win manner.

Strong human resource management skills.

Proficiency in computer software applications.

Excellent verbal/written communication and presentation skills.

Strong analytical and problem-solving skills. High attention to detail, accuracy, and follow through.

Ability to establish and maintain positive relationships with staff, physicians, clients, and referring offices.

Displays courtesy and helpfulness when interacting with all internal and external customers.

Ability to promote a team atmosphere of trust and professionalism.

Ability to show strong personal initiative and take ownership over work results.

Understands the business and responds to all related issues, concerns, and problems.

Ability to go above and beyond to achieve goals and flexibility to adjust to multiple demands and shifting priorities.

Ability to master and enforce program regulations, including OMH and OASAS.