What are the responsibilities and job description for the Office Coordinator position at St. Joseph's/Candler?
Position Summary
The Office Coordinator provides administrative support to clinical staff. Answers telephone, screens calls, routes appropriately, retrieves and relays messages. Verifies patient information for registration and insurance verification. Coordinates patient scheduling internally & externally. Obtains precertifications, or assists in the precertification process, as required by healthcare insurers and/or managed care. Scans & enters documentation to EMR to substantiate patient treatment & claim submission. Participates in unit activities to promote patient satisfaction and performance improvement.
Education
Associates of Healthcare- Preferred
Experience
1-2 Years General Medical Office - Preferred
License & Certification
None Required
Core Job Functions
Verification of patient demographics, insurance and other vital statistical information required to identify and submit insurance claims for services rendered. Collect information required by government and the health system for analysis as necessary. Scan required documentation to support necessary insurance and healthcare claim processing.
Coordinate various forms of communications to ensure messages and correspondences are delivered to the appropriate person. Respond timely to inquiries according to protocol. Prioritize messages and follow up to assure response to urgent messages has occurred.
Monitor various reports for precertification need. Perform initial review prior to date of service and concurrent review until precertification obtained. Communicate and collaborate with other departments to eliminate precertification denials.
Assures fiscal compliance related to patient billing and coding. Correctly bill patients for services and accurately document to support charges.
Perform patient and provider scheduling activities according to SOPs to include but not be limited to clinic visits, referral visits, diagnostic and other treatment visits. Maintain clinical schedule to assure appropriate patient flow per medical staff's expectations and guidelines. Review daily authorization status with insurance representative for all patients coming to the service.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Office Coordinator?
Sign up to receive alerts about other jobs on the Office Coordinator career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Office Coordinator.
Click the checkbox next to the jobs that you are interested in.
